Provide customer service to customers. Modify route books for changes. Review weekly statements to ensure proper payment. Order and maintain supplies. Delivery product to customers. Prepare Quarterly P&L of company. Provide tax documents to contractors.

Deliver packages the final mile to customers. Provide excellent customer service experience.

Worked with a small group to bring in a new system and fit it to the existing system. Worked on data analysis and design documentation. Learned 2 new languages while on the job. System was written in Perl, Universe and Unix. Postgres was used for the Database.

Built several websites using Joomla, PHP and XML. Made modifications as needed to all websites including mySQL databases. Recovered passwords for other users. Built mobile application using Phonegap Build, HMTL5, CSS3, JavaScript and jQuery. Notified co-owner of security issues to the websites, worked with university students that did work through a grant for the company to complete assigned tasks.

Work with store Managers to maximize sales. Walk store based on action plan to restock products, clean up fixtures and order needed product for the store. Replace fixtures when they are damaged. Make weekly product order online. Make weekly time entry online.

Maintained multiple project's test status and communicated the information back to Team Supervisor, Release Manager and each Project's Project Manager. Maintained Teams project hours. Gave estimates for new projects for the Test Team. Acted as SME for overseas Testing Teams. Coordinated bridges between India and Brazil teams to discuss issues and do turn overs. Tested projects as needed. Carried a 24x7 pager of on call for projects. Acted as a point of escalation for overseas Testing Teams as well as Project Managers. Wrote test cases for Documentation. Filled out Testing section of documentation for new projects. Ensured that all Test computers were up (24x7) in the lab for access from overseas teams.

See Sprint description of Test Engineer job. Same job, job transferred back to Sprint with part of their outsourcing.

Managed all HR records. Handled payroll for an office of 2 employees. Verified time sheets and job sheets to ensure the employee got paid at least minimum wage per job. Entered and handled all accounting records for the company. Created and provided income statements for the company to the owner. Prepared all state and federal tax forms for the company for the owner to send to agencies.

Worked as part of a team on the GL part of PeopleSoft. Designed, developed, documented new projects as well as staged for implementation. Provided on call support on a rotation. Made changes to customized GL programs during 7.5 to 8.4 upgrade. Worked with SQR, SAS, SQL, VBA and PeopleCode. Provided training and documentation to IBM during outsourcing project. Used DB2.