• Ensure timely delivery of merchandise through consistent communication and apply successful negotiation techniques to achieve more lucrative business opportunities.• Work cross-functionally with Buyers, Photography, and Marketing to ensure all information is accurate and projects are launched on time.• Assist with developing and executing strategic merchandise plans.• Work with suppliers to get information for new SKU setup.• Independently manage multiple projects and deadlines.• Study and monitor market trends to identify potential products.• Collaborate with Customer Service, Sales, vendors, and warehouses to ensure customer requirements are being met and any unexpected issues are being resolved.

• Conducted training and mentored team members to develop new employees and on-going performance assessment of current employees.• Recorded findings of inspection process and implementing corrective actions.

• Participated in activities designed to improve customer satisfaction and business performance.• Conducted training and mentored team members to develop new employees and on-going performance assessment of current employees.• Researched and resolved escalated issues.

• Assisted the Retail Store Manager in planning and implementing strategies to attract customers.• Tracked the progress of weekly, monthly, quarterly, and annual objectives.• Monitored and maintained store inventory.