Allyson Wright Email & Phone Number

Enfield, England, United Kingdom

Childrens Services

Barnet, Hertfordshire

• First point of contact for Fleet motor customers for queries, settlement figures & help with their enquiries • Managing all new Insurance vehicles• Analysing weekly reports producing MI data, checking for inconsistancies• Inputting new deals onto the system and updating for Audit purposes

280 Bishopsgate, London

- Subject matter expert on all processes within Corporate Service Centre- Handling customers requests at first point of contact- Problem solving complex queries on behalf of the Relationship Management Teams, Directors & stakeholders at all levels- Self managed

Great Tower Street, London

Delivering robust high quality testing to provide assurance of effective Risk Control for the Centre management team. Supported responsible Risk environment and Regualtory requirements making sure Governance policy framework is followed.- Rigorous testing of a wide variety of processes undertaken in the Divested Corporate Service Centre (CSC) to confirm the adequacy and effectiveness of business controls- Production of action plans designed to close gaps in processes- Producing reports evidencing completion Group Policy Learning (GPL) result on a quarterly basis- Providing commentary on the centres AYIC fails for the Corporate Service Centre Risk Board- Participation of the PAN CSC Are You In Control (AYIC) forum to review test papers and suggest improvements where required. Also trend analysis of testing failures and implement actions to improve these results.

Great Tower Street, London

Liaison point between UK & India teams ensuring complex instructions from customers and Relationship Managers were suitably resolved.- Subject matter expert on all processes within Corporate Service Centre

Baird Road, Enfield.

Debt Management - Gathering Management information on clients experiencing financial difficulty by renegotiating payment plans.

Lombard House, Enfield

Retrieving Streamline reports for in house brands, for loans and allocating payments to customers accounts.

Lombard House, Enfield

Evaluate and analyse applications for personal loans and credit cards up to the value of £35,000.

Tricity House, Enfield

Identified potentially fraudulent loan applications using data bases and bureau data supplied by Experian and CIFAS (Company Information Fraud Avoidance System) to minimise comany losses.