Allyson Zmuda Email and Phone Number

Duties include: Tax preparation, including eighty hours oflearning tax codes and products. Daily office duties knowing andachieving daily sales goals. Performing various marketingactivities to attract new clients. Strong customer service skills onthe phone and in-person. Schedule and confirm clientappointments as well as answering any questions they may have.

-Practice excellent customer service.-I work as a supportive team member at large events/weddings. -Work quickly, professionally, and efficiently.

Managed and ran a boarding facility in Chardon, Ohio. Cared for the rescue horses and Picked up/delivered supplies for the rescue. Made sure everything ran smoothly and arrived on time. Marketed and promoted the facility that brought in clients.

Started out as basic entry position and quickly moved up tomanagement and lead training. Encouraged staff to practice greatcustomer service while using corporate time managementrequirements to reach daily personal and company goals.

• Implemented marketing plan through the creation of flyers, social media posts, Google AdWords ads, emails, and homepage banners. • Increased facebook page likes by 5% during my internship by sharing stories about the J as they happen and engaging with members. • Transitioned the JCC website to a new platform: restructured content and designed page layout.• Helped build organizational knowledge: o Delivered presentation overviewing competitors' marketing presence on the web o Produced a white paper for employees on Social Media.