Operation/Communications Manager
Current-Responsible for communication throughout all channels and departments: D2C, B2B, Marketing, Social Media, Product Development, Sales, Production, Shipping/Receiving, Customer Service, Retail Events, HR, etc. -Responsible for creating, implementing, and overseeing all SOPs between departments to ensure the most efficient, cost effective outcome for the business, as well as the best experience for our customer.-Partner with business owners and all department managers to maintain and… Show more -Responsible for communication throughout all channels and departments: D2C, B2B, Marketing, Social Media, Product Development, Sales, Production, Shipping/Receiving, Customer Service, Retail Events, HR, etc. -Responsible for creating, implementing, and overseeing all SOPs between departments to ensure the most efficient, cost effective outcome for the business, as well as the best experience for our customer.-Partner with business owners and all department managers to maintain and manage all tech platforms and implement new features/updates or explore additional features or tools when needed. -Partner with business owners and department managers to create and implement the Company Handbook, SOPs, and KPIs throughout all departments. -Partner with business owners and to develop and build our newest Custom Teamwear Expansion that was acquired in September of 2022 as well as assist with the extreme growth and expansion of our B2B channel in January of 2024. -Assist with hiring, training, scheduling, and payroll for all employees. -Continued management and oversight of all responsibilities as Customer Experience/Retail Manager listed below Show less