Allyson Banas, Msph, Pmp Email & Phone Number

Morrisville, NC

Morrisville, North Carolina, United States

• Quality Assurance (March 2018-May 2024)
• Effectively managed QA resources for an average of 1500 course projects annually from kickoff to completion.
• Facilitated seamless communication with cross-functional stakeholders to strengthen collaboration and maximize QA impact on project outcomes.
• Actively participated in new product development to foresee project risks and explore process improvements.
• Strengthened the team's expertise through comprehensive training and mentoring across multiple industry verticals.
• Recruited and onboarded 11 QA Specialists, coordinated training and mentoring, and supported skills advancement.

Cary, NC

• Senior Project Manager, Content (January 2016-March 2018)Project Manager, Content (May 2013-January 2016)
• Managed the development and release of new and revised vertical-specific courses, maximized the hybrid waterfall-agile development lifecycle to augment production, and led teams using indirect leadership skills.
• Conducted ongoing data analysis to balance project resource capacity, prioritize deliverables, and achieve roadmap goals. Consistently performed risk analysis to identify barriers and determine mitigation steps.
• Contributed to a 30% decrease in average project duration and a 50% increase in output through logistical solutions and continuous process improvement. Promoted quality and process compliance through training and tools.
• Collaborated with product managers, accreditations specialists, and strategic partners to successfully plan and develop courses; contracted SMEs, pioneered an auto-populated planning form, and revised process documents.
• Effectively trained and mentored 8 Content Project Managers. Project Manager, Global Content – Corporate Initiative (January 2016-July 2017)

Chapel Hill, NC

• Managed the day-to-day operations of the research project through budget monitoring, updating protocols and procedures, documenting research activities, and producing progress reports for internal and external use.
• Managed Year 3 of a federally-funded research project; responsible for the expedited completion of the project overcoming a 6-month work stagnation and meeting due dates.
• Managed the simulation education website, geroClinSim.org, by coordinating staff, working with programmers, updating the site, and engaging subject matter experts to produce content.

Chapel Hill, NC

• Provided grant identification and preparation support to Institute researchers to produce complete grant packages, resulting in the submission of 4 major multi-year grants totaling $3M.
• Managed the Pilot Research Program to attract researchers resulting in 3 awards selected from 8 applicants. Acted as point of contact for researchers, provided status reports, timeline monitoring, and engaged external.
• Managed the compilation and on-time submission of a 26-contributor book manuscript, Pathways Through The Transitions of Care for Older Adults, through project coordination, collaboration, contributor communication.
• Representative on the campus-wide Research Communicators Committee to exchange ideas and experiences about promoting institute research initiatives.

Durham, North Carolina, United States

• Developed a Process & Quality Audit Program using KPIs and analytics to identify process improvements, evaluate staff performance, address trends, and track regulatory compliance for the Prior Authorization function.
• Managed four budgets totaling $23M while achieving cost containment and budget reduction requirements.
• Co-led a strategic Case Management redesign project to increase member outreach and program enrollment; results included 38% cost savings and 24% staff reassignment to new roles.
• Developed and presented quality and performance evaluation reports to internal and external governing committees, resulting in 100% approval of activities and outcomes.
• Managed the Healthcare Division’s successful reaccreditation by the National Committee for Quality Assurance and completed two NC Department of Insurance audits with negligible errors.

Durham, North Carolina, United States

• Facilitated planning, managed, and implemented core projects to enhance service offerings and member encounters. Activities included developing training plans and materials, change management planning, establishing.
• Relocated a 120-person department to a new building without interrupting daily operations.

Pmp Training

Leadership And Employee Management

Service Delivery Operations Management Certificate

Msph, Health Policy And Administration

Activities and Societies: Member of new student recruitment team including application reviews and interview panels.

Ba, Psychology And Sociology

Graduated Summa Cum Laude Dean's List all semesters

Leadership Certificate