Allyson Baumgartner Email & Phone Number

Washington, Dc, Us

Remote

Denver, Colorado, United States

- Spearheaded project to track metrics and quantify the impact of company initiatives focused on improving the customer experience through hospitality. Collaborated with C-suite executives, directors, senior managers, and other analysts on project research, planning, and execution. Using SQL, built 9 complex data structures from raw CRM data, requiring meticulous data cleaning and advanced data manipulation. Delivered 50+ charts/graphs compiled into 2 comprehensive dashboards. Analyzed final product and provided recommendations for future iterations and product/process improvement opportunities- Translated business needs into technical requirements by asking insightful questions and conducting research with the intent to discover high-level goals, understand foundational processes, and anticipate potential roadblocks- Provided data-driven solutions by conducting analysis on data sets and communicating findings in an understandable and actionable way- Wrote SQL code in cloud-based business intelligence tool, Sisense for Cloud Data Teams, and cloud-based data warehouse, Snowflake, to develop and maintain dashboards, reports, and data visualizations

Denver, Colorado, United States

- Transformed and aggregated data by building 5-10 SQL reports per week that serve to inform leadership business decisions and improve team productivity- Worked with management team to develop and measure KPIs and other performance metrics- Collaborated with other teams and internal stakeholders to understand business needs and ensure cross-team alignment

Denver, Colorado, United States

- Performed all standard tasks required of a Review Specialist, such as writing review responses, optimizing listing performance, and administrative tasks- Spearheaded data-centric projects and determined scope, stakeholders, timelines, and deadlines- Optimized and streamlined existing processes by creating a comprehensive dashboard in Google Sheets- Reevaluated dashboard and automated processes in Sisense for Cloud Data Teams, decreasing the amount of manual work required and increasing efficiency by up to 75%- Created ad-hoc Sisense for Cloud Data Teams, Google Sheets, and Salesforce reports for team

Tempe, Az

- Promoted for displaying creative, strategic, and analytical skills related to marketing and sales- Created creative content for website, email marketing campaigns, social media channels, and print media- Designed marketing materials such as flyers, gift certificates, and social media graphics- Executed lead generating campaigns to key markets utilizing a variety of channels - Actively developed relationships with prospective clients and partners - Prepared proposals, contracts, and itineraries for custom tours- Assisted and managed projects in multiple departments, including marketing, sales, operations, product development, accounting, and human resources- Secured involvement in familiarization tours and coordinates logistics

- Arranged hundreds of tours each month, successfully coordinating complex itineraries and handling individualized guest requests- Developed and maintained mutually beneficial relationships with third party vendors, travel agencies, and hotel concierge- Trained new employees on office processes while providing support to enhance employee development- Reconciled daily petty cash log and prepared employee payroll reports

Phoenix, Arizona

- Planned, created, scheduled, and promoted branded content across multiple digital platforms to increase engagement and awareness- Collected analytics from various social media and website platforms to measure outreach that supports the organization's marketing strategy- Enhanced customer relationships by engaging and responding to inquires on social media platforms

Anaheim, Ca

- Monitored complex, technical operation of attraction and responded to downtime and a variety of operational issues- Participated in multi-dimensional team that efficiently serves thousands of Guests per day- Provided consistent and high quality Guest Service while also ensuring safety protocols are followed- Exhibited ability to manage multiple tasks and handle the pressure of a fast-paced tourism industry- Flexible when deployed to other lines of business, such as Guest Show Operations

Tempe, Az

- Promoted for displaying superior leadership, communication, and problem-solving skills- Responsible for training program, including creation of 50 page training manual and supplemental documents- Recruited, trained, and supervised direct reports while motivating and providing performance coaching and feedback

Tempe, Az

- Demonstrated leadership by independently completing the hiring process for all student employees- Managed biweekly payroll and budget for over 400 employees while verifying accuracy- Organized and maintained electronic student personnel files to reduce file search time and decrease clutter- Diversified work duties in first five months of employment to collaborate with numerous projects in other departments

Phoenix, Az

- Composed market analysis segment of business plan by conducting research on global, US, Arizona, and niche tourism markets- Developed business by contacting prospective adventure and activity providers and conducting contract negotiations to create a business relationship- Coordinated vendor and 360 Adventures accounting and administration details

Tempe, Az

- Greeted and interacted with students and guests of students during orientation session- Provided general university and orientation information with the answering of questions and the leading of small group discussions- Worked with student orientation team to provide a positive and informational experience

Orlando, Fl

- Created and maintained positive visual enhancements while providing exceptional guest service in a high volume area with 50,000+ guests per day- Interacted with a diverse guest population while managing multiple tasks

Tempe, Az

- Problem solved technical issues submitted by customers within five days- Managed an inventory of over 1,500 machines and provided service as necessary- Project manager for task to create a map in Microsoft Access and Microsoft Visio of offices serviced by department

Tempe, Az

-Processed student record changes electronically and provided information about records, graduation, transcripts, and residency classification- Trained to deal with confidential information

Peoria, Az

- Handled money transactions with high accuracy and promptness- Solicited store credit card and e-mail subscription- Consistently exceeded daily sales and traffic goals