Allyson De Sousa Email & Phone Number

São Paulo, Brazil

Fortaleza, Ceará, Brazil

Revolutionizing the healthcare sector by improving experiences and simplifying connections!Senior Strategy Manager, responsible for overseeing Projects, Processes, Strategy Management, Corporate Performance, Business Risks and Information Security areas at Maida Health, a technology and innovation company within the MV Ecosystem.Key Responsibilities and Achievements:- ERP and BPO Implementation Leader: Leader of ERP, Telemedicine and Business Process Outsourcing (BPO) projects for clients with monthly revenues over $100M (BRL).- Project Management: Managed a portfolio of over 20 corporate projects of medium to high complexity in 2023. These projects include new customer ERP, Telemedicine and BPO implementations, process improvement, operational efficiency, technology (ERP improvement Data Migration, AI, RPA, Rules Engine implementation), and compliance with legal and regulatory standards, such as LGPD.- Process Improvement: Structured and optimized more than 70 processes in 2023, demonstrating a commitment to continuous improvement and enhancing KPI management and operational efficiency across all company areas.- Cost Savings: Achieved cost savings of over $350,000 (BRL) through process improvements and operational efficiency in 2023. Currently working with the company's 2024 target of $1,2 M (BRL) in cost reduction- Value Chain Restructuring: Reorganized the value chain and prioritized critical processes aligned with strategic goals.- Risk and Information Security Management: Established the Risk Management and Information Security department, mapping 15 corporate risks and developing 52 strategic action plans in 2023.- Strategic Management Evolution: Transitioned the company's strategic management model from Balanced Scorecard (BSC) to Objectives and Key Results (OKR), and conducted strategic planning for a 5-year Vision, fostering a culture of accountability, cross-functional collaboration and continuous improvement.

Fortaleza, Ceará, Brasil

Outsourced by Portfolio Gestão e Capacitação.Project and Program Manager at the Strategic PMO, specializing in Scaled Agile Framework (SAFe). Worked as a Release Train Engineer (RTE) for the Hospital Train, leading three high-performing Agile teams that leverage design thinking and customer-centric approaches to deliver continuous value in the Hospital Value Stream.Key Responsibilities and Achievements:- Scaled Agile Framework (SAFe): Implemented SAFe practices as a Release Train Engineer (RTE), ensuring efficient coordination and delivery across Agile teams.- Agile Team Leadership: Built and managed three high-performing Agile teams focused on delivering valuable products through design thinking and customer-centric methodologies.- Strategic Alignment: Aligned strategy with execution by applying Lean thinking to strategy and investment funding, Agile portfolio operations, and governance.- Portfolio Management: Executed portfolio vision and strategy formulation, prioritizing initiatives, developing roadmaps, and managing Lean budgets.- Lean Thinking: Applied Lean principles to enhance portfolio operations, ensuring efficient use of resources and maximizing value delivery.My role involves a deep focus on aligning business strategy with Agile execution, driving strategic initiatives, and fostering a culture of continuous improvement and customer-centricity within the organization.

Fortaleza, Ceará, Brazil

Strategic Project Manager and Business Process and Project Coordinator at the Corporate Processes and Projects Office (PMO/BPMO), focusing on service excellence and cost-effective management. Responsible for managing the portfolio comprising ~ 70 strategic projects sponsored by senior leadership (C-Level), which include:- Transformation and Process Improvement Projects;- Implementation of Systems;- Development of Online Platforms;- Evaluation of Business Models and Post M&A Integration.Working with BPM, Process Value Design®, Design Thinking, Lean Six Sigma, PMBOK and Agile methodologies.Some achievements of our team: -> Best PMO of the year 2019 awarded by PMI Ceará Chapter-> ROI on projects (Saving and Cost Avoidance): - $12M (BRL) in 2019;- $8.5M (BRL) in 2020;- $42.6M (BRL) in 2021 (90% captured by October).Key Responsibilities: - Management and development of a team made up of analysts, specialists and consultants (15 people);- Management of high complexity projects;- Preparation of executive reports for decision-makers and lead results meetings monthly;- Responsible for the financial feasibility analysis, planning and monitoring of the scope, deadline, cost and quality of the projects;- Responsible for implementing process improvements and establishing process governance; - Achievement of the office’s strategic KPIs and objectives.Main Projects: - Post M&A Integration of São Francisco and América Health Insurances Groups; - Digital B2C Sales Platform; - Customer Journey Project; - Telehealth Platform; - Customer Attendance Service Restructuring - SAC 2.0; - Automation of HR Processes; - Restructuring of Accounts Payable Processes; - Restructuring of Accounts Receivable Processes; - Review of Sinister Management and Medical Accreditation Processes

Fortaleza E Região, Brasil

Project Manager and Business Process Coordinator in strategic projects at the Corporate Processes and Projects Office (PMO/BPMO), focusing on service excellence and cost-effective management. Working on Transformation and Process Improvement projects sponsored by senior leadership, aligned with the company's strategic objectives, seeking to integrate areas of knowledge, resources and business, working with BPM, Process Value Design®, Design Thinking, Lean Six Sigma, PMBOK and Agile methodologies. In 2019, our Process Transformation and Improvement projects generated about $12 million (BRL) on saving.Main Responsabilities:- Managing and developing team of analysts and specialists;- Project manager of high complexity projects; - Strategic thinking partner of top leadership and strategic project teams;- Responsible for planning, monitoring and coordinating processes improvement projects, for delivering and implementing processes improvements and for monitoring processes implemented indicators;Main Projects:- Digital B2C Sales Platform;- Customer Journey Project;- Telehealth Platform;- Customer Attendance Service Restructuring - Phase 02;- Oncology Value Chain;- Automation of R&S Processes;- Restructuring of Accounts Payable Processes;- Restructuring of Accounts Receivable Processes;- Review of Sinister Management and Medical Accreditation Processes.

Fortaleza, Ceará

Project Manager and Business Process Leader in strategic projects at the Corporate Processes and Projects Office (PMO/BPMO), focusing on service excellence and cost-effective management, working on Transformation and Process Improvement projects sponsored by senior leadership, aligned with the company's strategic objectives, seeking to integrate areas of knowledge, resources and business, working with BPM, Process Value Design®, Design Thinking, Lean Six Sigma, PMBOK and Agile methodologies.Main Responsabilities:- Strategic thinking partner of top leadership and strategic project teams;- Responsible for the methodological and management support of the team;- Responsible for planning and monitoring projects with the team, for delivering and implementing processes improvements and for monitoring processes implemented indicators;Main Project: + Hap by SAP Project - Process specialist and leader of the Process Front for SAP ERP system implementation (MM and FI modules): implementation of 74 processes with SAP solution, running; identification of organizational impacts and proposition of solutions; monitoring implementation of solutions and supporting key-users in integrated testing, training and assisted operation.

Fortaleza Area, Brazil

Project Manager and Business Process Leader in strategic projects, aligned with the company's strategic objectives, seeking to integrate areas of knowledge, resources and business.Main Responsibilities:- Strategic thinking partner of C-Level, top leadership and strategic project teams;- Responsible for agreeing the project objectives and formulating the project plan, in consultation with management and other parties concerned;- Define the risks of the project and develop scenarios to overcome these risks;- Implementation and realization according to the project plan or validated project order in terms of quality, budget, time, information, organization and final customer acceptance;- Control the project budget and project progress, evaluate all change requests as to feasibility, costs/benefits and added value, take corrective actions when necessary and generate adequate reporting to internal and external stakeholders;- Provide coordination and communication among the areas involved in the project with high interdependence to ensure timely execution with quality;- Responsible for leading Business Processes Transformation Projects, working with BPM and Six Sigma methodologies to align processes with business goals, seeking ways to improve them and then establishing measurements to track and monitor performance for continuous improvement and optimization.Main Projects:- +Hap Project by SAP: Business process leader for SAP MM and FI modules implementation, identifying organizational impacts and proposing solutions to mitigate them; following-up the suggested solutions implementation and providing assistance to Key-Users in Integration Testing.- Responsible for Brokers Program - Phase 02, which includes the following projects, among others, sponsored by VP Commercial: 1) Establishing Commercial Shared Service Center and Redesign for Pre-Sales/Sales/Post-Sales Processes; 2) Churn Reduction; 3) Automation of Commission Payment System.

Fortaleza Area, Brazil

Responsible for leading Business Processes Transformation Projects aligned with the company's strategic objectives, seeking to integrate areas of knowledge, resources, business and other areas, elaborating presentations and reports with the purpose of providing information for decision making;Supporting PMO Projects Managers on strategic projects with processes transformation, working with BPM, Six Sigma and Project Management methodologies.Main projects: Customer Attendance Service Restructuring, Online Sales, Interactive Voice Response (IVR) Restructuring - Odontology service branch, Brokers - Improvement in contract management and customer relationship processes , Implementation of Salesforce tool, Implementation of NFe Master tool.Working with BPM methodology to align processes with business goals, seeking ways to improve those processes and then establishing measurements that can be used to track and monitor performance for continuous improvement and optimization:- Understanding the Current State of the business process in a organization (AS IS);- Identifying and Understanding Problems and Opportunities;- Defining the Future State of the process (TO BE);- Prioritization of Improvements in deployment packages;- Elaboration of the implementation plan for each package;- Control and Monitoring implementation.

Fortaleza E Região, Brasil

- Structuring of PPC sector in Editorial Production- Planning Annual Production Cycle; - Production's KPIs Design and Follow-up;- New production and project management solution: prospecting, testing and deployment.

Paris E Região, França

Gas-Syngas Department: - Experience in engineering design and technology projects for the Oil & Gas sector.- Detailed engineering (Simulation, Static and rotating equipment sizing calculations,PFD and P&ID updating);- Pre-FEED projects analysis, conducting evaluation feasibility of the design on both a technical and economic (cost estimates) basis for Natural Gas Processing and Sulfur Recovery units;- Development of typical simulation model on HYSYS for CO2 and sulphur recovery, - Validation of thermodynamic equilibrium for mercaptans in Natural Gas.

Clermont-Ferrand E Região, França

Air treatment in fixed bed and fluidized bed in the presence of magnetic field: Application of adsorption of ammonia.

Fortaleza E Região, Brasil

Fortaleza E Região, Brasil

Methane and CO2 capture by adsorption using modified adsorbents, to mitigate CO2 industrial emissions, studying CCS (Carbon Capture and Storage) technologies.

Fortaleza E Região, Brasil

Mba, Finance

Mba, Business Management And Leadership

Master Of Science - Msc, Energy And Processes

Bachelor'S Degree, Chemical Engineering

Master 2, Chemical Engineering