• Created critical overview and roadmap presentations for executive leadership.• Coordinated and tracked over 80 evaluations, including status updates during weekly meetings.• Led weekly study sessions for certification exam preparation. Created study Q&A presentations, which directly led to 90% of the team becoming certified before the year-end deadline.

• Produced requirements and functioning as project manager for ~15 large/complex projects. • Collected business partner and vendor information for the implementation of projects, by creating design document and collecting design document approvals from business partners and the engineering team.• Worked with technology teams to determine Engagement Schedule from kickoff through production deployment.

• Lead Business Analyst on highly visible Distribution Expansion projects.• Led a continuous improvement initiative that identified over 100 manual processes within TIAA Life New Business and Inforce Operations, including partnering with vendors to prioritize over 20 manual processes based on criticality of impact.• Facilitated meetings with business partners (including Sales, IT, Legal, Compliance, Marketing, and Regulatory), project sponsors/stakeholders, and vendors to document… Show more • Lead Business Analyst on highly visible Distribution Expansion projects.• Led a continuous improvement initiative that identified over 100 manual processes within TIAA Life New Business and Inforce Operations, including partnering with vendors to prioritize over 20 manual processes based on criticality of impact.• Facilitated meetings with business partners (including Sales, IT, Legal, Compliance, Marketing, and Regulatory), project sponsors/stakeholders, and vendors to document thorough requirements that can be tested and implemented. Show less

• Documented process flows and developed requirements for functional improvements and enhancements.• Documented test cases, coordinated testing efforts with business partners and developed and executed the testing strategy.

• Member of the Cryptographic Services program team responsible for the development of encryption projects in support of the Wachovia/Wells Fargo merger/integration efforts.• Managed and tracked project budget in STAMP, including the reconciling of project actuals against the forecast on a monthly basis.

• Worked with Change Executives to establish meeting agendas and support routines for monthly meetings. • Identified and established accountability for policy adoption and adherence within each line of business.• Planned and coordinated logistics for monthly forums and bi-monthly program festival.• Coordinated the administration of festival surveys, compiled data, and created reports for change community.• Utilized Sharepoint and Discovery as a repository for all program and… Show more • Worked with Change Executives to establish meeting agendas and support routines for monthly meetings. • Identified and established accountability for policy adoption and adherence within each line of business.• Planned and coordinated logistics for monthly forums and bi-monthly program festival.• Coordinated the administration of festival surveys, compiled data, and created reports for change community.• Utilized Sharepoint and Discovery as a repository for all program and meeting documentation.• Created meeting presentations for various executive level meetings. • Facilitated weekly program meetings. Show less

• Identified issues impacting project schedule in order to drive to resolution while monitoring project scope and budget, according to Wells Fargo guidelines.• Managed the $200K enhancement of a litigation tracking application for the Default Operations support department, which was delivered on time and within budget. • Served as the primary contact for all kick-off, implementation and project closure activities for the development of small-to-medium scale projects for various Default… Show more • Identified issues impacting project schedule in order to drive to resolution while monitoring project scope and budget, according to Wells Fargo guidelines.• Managed the $200K enhancement of a litigation tracking application for the Default Operations support department, which was delivered on time and within budget. • Served as the primary contact for all kick-off, implementation and project closure activities for the development of small-to-medium scale projects for various Default business units. • Developed and maintained detailed project and communication plans to ensure projects are delivered as outlined in the project scope. Show less

• Managed the budget and resource tracking for two $1 million high-profile default application projects. • Maintained monthly status reports as well as any additional tasks in the absence of the Project Manager.

• Prepared resumes for staff and candidates in support of the recruitment team. • Analyzed staffing initiatives to keep recruiters informed on hiring needs. • Utilized various Internet search engines and the internal database to identify the most qualified candidates for open requirements.• Practiced the full life cycle recruiting process and best practices. • Processed resumes and conducted screening and behavioral interviews. • Maintained client and candidate… Show more • Prepared resumes for staff and candidates in support of the recruitment team. • Analyzed staffing initiatives to keep recruiters informed on hiring needs. • Utilized various Internet search engines and the internal database to identify the most qualified candidates for open requirements.• Practiced the full life cycle recruiting process and best practices. • Processed resumes and conducted screening and behavioral interviews. • Maintained client and candidate relationships and confidentiality. Show less