Alma Berrones Email & Phone Number

United States

Greater Chicago Area

Chicago, Illinois

Help transition new business into the bank to build trust and a relationship with our clients. Specializing in account opening products and servicing loans.

Chicago, Illinois

Maintain quality and audit control for account opening process to ensure we met compliance and regulatory guidelines. Maintain a strong communication between internal and external clients and follow through on day to day requests.

Greater Chicago Area

-Provide assistance to the trust, fiduciary, custody and banking, account managers, portfolio managers, and the relationship managers within the Global Family Office team.-Ensure new accounts meet compliance guidelines (CRF).-Take on projects to bring client relationships up to date. -Follow though the account opening process from beginning to end. -Enroll.

Chicago, Illinois

-Provided training and follow up to new hires within the teller line-Assisted my manager while she traveled to other locations -Had morning huddles to provide updates and create more of an inclusive working environment-Recognized individuals for their hard work and efforts -Gave constructive criticism to staff members-Reconciled the American Express nation.

Oak brook/hinsdale Illinois

-Assisted clients with deposits, foreign currency, and any inquiries on deposit accounts-Provided training to new hires and line assistance-Conducted office audits in the west suburban area (Oak Brook, Hinsdale, Wheaton, Naperville) and Logan Square-Assisted with the opening of the Wheaton office-Traveled to different offices that needed.

Oak Brook, Illinois

-Provided the utmost client service to our clients-Cashed checks -Conducted office audits-Trained new hires

Hodgkins, Illinois

Set goals to met, maintain and surpass production goals, by keeping a constant work flow and monitoring employees time. Made sure everyone worked safely at a constant pace to keep up with the work flow. It was imperative to give adequate training to the employees to ensure packages got scanned correctly to met arrival times as well as tracking purposes for.

Hodgkins, Illinois

Worked in the small sort area as a bagger and inductor ensuring packages under 15 lbs went to their correct destination to ensure timely arrival. Responsible for maintaining the belts clear of debris to avoid sensors being obstructed and causing jams, hence avoiding package damage.