Alma Gallardo

Alma Gallardo Email and Phone Number

Customer Service Representative @ University of Southern California
Los Angeles, CA, US
Alma Gallardo's Location
Los Angeles Metropolitan Area, United States
About Alma Gallardo

As a California State University, Long Beach graduate with a B.A. in journalism, I have honed my writing, copyediting and social media skills. As a reporter for the university’s publication, Díg en Español, I have written many news briefs in English and Spanish. I held two positions as the assistant copyeditor and assistant designer. In addition, I have spent a semester as social media manager for the Journalism & Public Relations Department at CSULB and have grown the LinkedIn followers by 600% in 30 days. I have assisted alongside multimedia projects to help develop and expand the JPR Department’s online presence.Relevant courses include News Writing and Ethics, Advanced Media Design, Advanced Multimedia Journalism and Bilingual Magazine and Reporting.

Alma Gallardo's Current Company Details
University of Southern California

University Of Southern California

View
Customer Service Representative
Los Angeles, CA, US
Alma Gallardo Work Experience Details
  • University Of Southern California
    Customer Service Representative
    University Of Southern California
    Los Angeles, Ca, Us
  • University Of Southern California
    Customer Service Representative
    University Of Southern California Oct 2024 - Present
    Los Angeles, California, United States
  • Jcpenney
    Retail Cashier
    Jcpenney Jul 2021 - Oct 2024
    United States
    - Facilitate an excellent customer shopping experience for 50 customers per shift by providing excellent customer service and product information.- Work on a team of 8 cashiers to provide customers with the highest level of service.- Identify prices of goods and tabulate bills using cash registers and optical price scanners.- Replenish floor stock and processed shipments to ensure product availability for customers- Maintained clean and orderly checkout areas and completed other general cleaning duties, such as maintaining fitting rooms and store floor.- Count money in cash drawers at the end of shifts to ensure that amounts were correct and that there was adequate change.- Consistently meets goal of 3 credit card applications per shift. - Receive over a 95% Customer Satisfaction rate on over 500 customer service surveys.
  • Beach Media
    Student Public Relations
    Beach Media Aug 2023 - Dec 2023
    - Launched and distributed promotional materials for DIG MAG Winter Campus Launch Event using a $500 budget that saw a 20% increase in person audience attendance. .- Established and maintained relationships with 25 local clients in Long Beach to sell ads for the Daily 49er Newspaper. - Created and designed material for DÍG en Español for social media, email marketing and newsletter reaching a 200 subscriber audience. - Coordinated with student organizations to create marketing materials and develop social media campaigns for campus events, resulting in a 20% increase in social media followers. - Lead four marketing campaigns for the Daily 49er Newspaper, resulting in a 25% increase in newsletter signups.
  • Csulb Journalism & Public Relations
    Social Media Manager
    Csulb Journalism & Public Relations Jan 2023 - Jun 2023
    Long Beach, California, United States
    - Boosted JPR Department's LinkedIn following by 600% by creating a regular posting schedule of 10 posts per week. - Curated social media posts on LinkedIn centered around trending topics and workshops held by the university media outlets. - Utilized social media analytics tools like Social Blade to track consumer engagement and concluded a 30% increase in YouTube subscribers.
  • Díg En Español
    Journalist
    Díg En Español Jan 2023 - Jun 2023
    - Produced and edited stories and assisted in the magazine's multimedia stories in English and Spanish. - Covered various topics with a specialization in Latino news and pop culture. - Maintained high-quality outgoing news with 3 published stories and 5 podcasts episodes.
  • Ripplematch
    Leadership Development Internship
    Ripplematch Oct 2022 - Jan 2023
    - Collaborated with a marketing team of 7 to create brand messaging and targeted advertisements across digital channels for a recruitment company. - Supported the marketing manager in gathering market data, performance research, and created copy for social media including LinkedIn, Twitter, and Facebook. - Provided support to marketing manager to drive marketing initiatives for virtual networking events, including developing 5 social media posts and 5 email advertising campaigns.

Alma Gallardo Education Details

Frequently Asked Questions about Alma Gallardo

What company does Alma Gallardo work for?

Alma Gallardo works for University Of Southern California

What is Alma Gallardo's role at the current company?

Alma Gallardo's current role is Customer Service Representative.

What schools did Alma Gallardo attend?

Alma Gallardo attended California State University, Long Beach.

Not the Alma Gallardo you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.