Psychiatric Nurse acute care, Utilization management RN

I was Director of Nursing in this Home Health Company, in charge of education and training of nursing and office personnel, ensured accreditation approval in Joint Commission (JCHAO), CAHPS. During my time as Director of Patient care services, Pinnacle Quality Care awarded Pinnacle Quality Insight has awarded and recognizes St. Mary's Home Health Care the Customer Experience Award, for achieving best-in-class customer satisfaction standards in specific care issues three years in a row.

Private practice in primary care, local community after office hours and weekends, holidays. I also worked in local hospitals taking care of acute cases for pediatric and adult medical cases The practice was successful and had earned the trust of its clientele.