Direct operations, service, repair and rig up/rig down of BOS solids control equipment on drilling sites, including: shakers, centrifuges, grinders, electronic controls, generators, track hoes, excavators, forklift etcEnsure BOS's high safety standards and proactively identify potential hazards through job risk assessments, equipment audits, Lock Out/Tag Out, Confined Space Entry, Heavy Equipment Execute analysis of drilling fluid to prove equipment and operator effectiveness Document and organize database of daily audit of equipment operation and service reports Certify adherence to company vehicle driving policiesArticulate and implement field practice feed back

Business AdvisorDeveloped knowledge of HR operations in benefits, outsourcing, health insurance, payroll and employee benefits, local networking, inter-office dynamics and the effects of management style on direction, morale and productivitySimplified complicated sales and implementation process with strategy and tact, coordinating and communicating with internal resources, influencers and C-level decision makers Synchronized cross-functional upper level management recommendations in technology usage and purchasing strategy which resulted in 40% reduction in software costs and 200% increase in license usageOutpaced expectations bringing in first contract 8 months sooner expectedCharted successful long term professional relations to qualify more new prospects than any other advisorExceeded company expectations bringing in first contract 8 months sooner than planPromoted collaborative technology assessments with upper management and defined purchasing strategy resulting in 40% reduction in software costs and 200% increase in license usageFunctioned as exclusively contact point to C-level prospects to discuss HR strategy, employment liabilities, employee benefits and payrollPartook in intense HR continuing education training program to strengthened industry knowledge Coordinated cross-functional departments on special projects and custom solutions maximizing internal and client relationshipsAnalyzed and authored current state reports and presented future state proposals to client leadershipRegulated complicated sales and implementation process with strategy and tact, coordinating and communicating with multiple decision maker and, influencers

Recruited by client to ramp up US sales in a new start-up Business Process Management division of TelamonConstructed a division from the ground up, modernized market intelligence, customer service and client/prospect feedback as well as the use technology to streamline operations, and improve quality, accuracy and efficiencies Determined and qualified prospective US markets through research and engaging 3rd party intelligence providersGathered data and observed workflow to visually represent current state on site back office processes Introduced current state reports and future state proposals to client leadershipConverted and tested data processes and brought significant time value and cost savings to the multinational client

Regional Director of Sales and Territory Account ManagerAccelerated 7 years of growth from late start-up to its eventual acquisitionFormed and opened a new public sector market and was assigned an additional territoryRevamped and built relationships with prospects and clients and meeting with them one on one to discuss their business and deliver solutions to assist in their growth plansAchieved annual sales in excess of $1 MillionFormulated strategies to penetrate and become a outbound communications leader in the call center, credit & collections, energy, financial and government sectorsControlled sales, client development and retention activities throughout the Midwest and Central Plains regions including multisite and multinational organizations in the Caribbean and Central AmericaStimulated and increased revenue and profit margin year over year by communicating with all levels of client’s leadership and employees to maximize efficient usage of our tools, develop solutions for newly discovered needs and providing successful hosted dialing strategiesFashioned internal enterprise-wide initiative to replace antiquated CRM tools resulting in increased team productivity of 125%Multiplied Private and Public Sector Market share by over 200% through strategic account management, RFP response, leveraging key contacts and providing customer supportEstablished demonstrations and trainings for managers and agentsSought out as respected and desired key-note speaker at industry events for both content and crowd engagement; touching on industry trends, legislative impact, new product developments and best practicesAdapted and translated customer documents and dialogue in English and SpanishUtilized personal voice talent to record layered IVR messages

Territory Account ManagerAmassed introduction to corporate culture and the demands of a full time position, west coast hours in Washington DC, introducing aspiring and established government contractors to our web-based toolsEarned President’s Club: 130% of quota avg.Record holder for best month at 360% of quotaPlanned and produced custom training of web-based products and services for clients and prospects Expanded existing client base by 160% through rigorous client identification and personal market researchForecasted and connected CRM tools sales efforts through wide range communicationsAllocated internal resources to provide best in class service and prompt response timesRepresented company at key conferences and networking events

Vice President of Marketing and AdvertisingArranged and designed graphics, copy and technical content for company website, marketing materials, advertisements, product manualsAdministered and deployed highly targeted pay-per-click campaigns resulting in 8% click rate Created media strategy and media buys increasing product and brand awareness from unknown startup to unmanageable inbound interestSupervised public relations; represented company at media briefings, public product launches, and company sponsored events