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Alma D. Email & Phone Number
Senior IT Support Analyst
at
Qualcomm
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior IT Support Analyst
Location
Munich, Bavaria, Germany
Company size
Who is Alma D.? Overview
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Quick answer
Alma D. is listed as Senior IT Support Analyst at Qualcomm, a company with 48952 employees, based in Munich, Bavaria, Germany. AeroLeads shows a matched LinkedIn profile for Alma D..
Alma D. previously worked as IT Support at Huawei and Project Intern (New System Implementation) at Universidad Tecmilenio. Alma D. holds Bachelor'S Degree, Ingeniería En Computación Administrativa/Administrative Computing Engineering from Universidad Tecmilenio.
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Qualcomm
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Profile bio
About Alma D.
IT Professional with more than 7 years’ experience in IT Support, O365 Administration, and Server Administration roles.
Current workplace
Alma D.'s current company
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Qualcomm
7 roles
Alma D. work experience
A career timeline built from the work history available for this profile.
It Support
CurrentSoftware and hardware support for users on-siteNetwork configuration (Switches and access points)Onboarding and offboardingAsset Management of conference devices (smartboards, polycoms) and network devicesWindows installationSmartboard set upSmartboards and Polycom supportPrinter installation
Nov 2023 - Present
Project Intern (New System Implementation)
I was part of a team that helped implement a new administration system as part of a Business Term in Universidad Tecmilenio.The system was developed for a small business owner (legal office) and was meant to centralize data and help with daily processes (implement database for employees and customers, optimize searches, scheduling, upload documentation.
May 2022 - Dec 2022
English Teacher
-Taught classes for kids in elementary school (4th, 5th & 6th grade).-Taught classes for adult students.-Developed and implemented classroom materials and activities.-Communication with kids' parents about goals and achievements. -Use of online tools: Microsoft Teams, Microsoft Whiteboard and Zoom.
Jan 2021 - Dec 2021
Migration Specialist/Help Desk
-Project for Schneider electric to migrate users from NA and LATAM region from from Lotus Notes to Office 365. Project lasted about 6 months in which we deployed o365 and assigned the necessary permissions to different groups.After that I took a Help Desk position, in which I performed the following tasks:-Active directory: Added and removed users, changed.
Jan 2016 - Dec 2017
Tech Support/Customer Service
-Provided tech support/customer service to Netflix customers from America and Europe regions through email and chat. -Troubleshoot different streaming devices on a daily basis (phones, computers, smart tv videogame consoles, etc.)-Resolved Tier 1 service tickets.-Ticket creation of Tier 2+.
Aug 2014 - Dec 2015
Technical Support Representative
-Provided tech support to US based customers.-Troubleshooting for wireless devices such as cellphones, tablets, wireless hotspots.-Creation of service tickets.
Oct 2011 - Jul 2014
Team & coworkers
Colleagues at Qualcomm
Other employees you can reach at qualcomm.com. View company contacts for 48952 employees →
AS
Adarsh Soni
Colleague at QualcommNoida, Uttar Pradesh, India, India
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羅
羅錦泰
Colleague at QualcommHsinchu City, Taiwan, Taiwan, Taiwan, Province Of China
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KD
Kintada Dinesh Kumar
Colleague at QualcommBengaluru, Karnataka, India, India
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HV
Harshitha V
Colleague at QualcommBengaluru, Karnataka, India, India
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MS
Mohd Salman
Colleague at QualcommHyderabad, Telangana, India, India
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MS
Mert Sahan
Colleague at QualcommLondon Area, United Kingdom, United Kingdom
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ND
Neeraj Dogra
Colleague at QualcommBengaluru, Karnataka, India, India
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DY
Di Yang
Colleague at QualcommDongcheng District, Beijing, China, China
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YW
Yizhou Wu
Colleague at QualcommLos Angeles, California, United States, United States
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SA
Santosh Anikhindi
Colleague at QualcommRownhams, England, United Kingdom, United Kingdom
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Adarsh Soni
Colleague at QualcommNoida, Uttar Pradesh, India, India
View →
羅
羅錦泰
Colleague at QualcommHsinchu City, Taiwan, Taiwan, Taiwan, Province Of China
View →
KD
Kintada Dinesh Kumar
Colleague at QualcommBengaluru, Karnataka, India, India
View →
HV
Harshitha V
Colleague at QualcommBengaluru, Karnataka, India, India
View →
MS
Mohd Salman
Colleague at QualcommHyderabad, Telangana, India, India
View →
MS
Mert Sahan
Colleague at QualcommLondon Area, United Kingdom, United Kingdom
View →
ND
Neeraj Dogra
Colleague at QualcommBengaluru, Karnataka, India, India
View →
DY
Di Yang
Colleague at QualcommDongcheng District, Beijing, China, China
View →
YW
Yizhou Wu
Colleague at QualcommLos Angeles, California, United States, United States
View →
SA
Santosh Anikhindi
Colleague at QualcommRownhams, England, United Kingdom, United Kingdom
View →
2 education records
Alma D. education
Bachelor'S Degree, Ingeniería En Computación Administrativa/Administrative Computing Engineering
Associate Of Applied Business - Aas, Network Communications Technology, 3.93/4.0 (Degree With Honors)
FAQ
Frequently asked questions about Alma D.
Quick answers generated from the profile data available on this page.
What company does Alma D. work for?
Alma D. works for Qualcomm.
What is Alma D.'s role at Qualcomm?
Alma D. is listed as Senior IT Support Analyst at Qualcomm.
Where is Alma D. based?
Alma D. is based in Munich, Bavaria, Germany while working with Qualcomm.
What companies has Alma D. worked for?
Alma D. has worked for Qualcomm, Huawei, Universidad Tecmilenio, Tecnológico De Monterrey, and Atos.
Who are Alma D.'s colleagues at Qualcomm?
Alma D.'s colleagues at Qualcomm include Adarsh Soni, 羅錦泰, Kintada Dinesh Kumar, Harshitha V, and Mohd Salman.
How can I contact Alma D.?
You can use AeroLeads to view verified contact signals for Alma D. at Qualcomm, including work email, phone, and LinkedIn data when available.
What schools did Alma D. attend?
Alma D. holds Bachelor'S Degree, Ingeniería En Computación Administrativa/Administrative Computing Engineering from Universidad Tecmilenio.
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