Alvaro M. Guzman A.

Alvaro M. Guzman A. Email and Phone Number

Enterprise Architect at the SAP Transformation Hub @ SAP
Alvaro M. Guzman A.'s Location
Union City, New Jersey, United States, United States
Alvaro M. Guzman A.'s Contact Details

Alvaro M. Guzman A. work email

Alvaro M. Guzman A. personal email

n/a
About Alvaro M. Guzman A.

I’m an IT professional with more than 27 years of experience, most of it center on SAP products and web applications. I started to work with SAP solutions in 2004 with different roles in areas of expertise like Customer Relationship Management (CRM) and the Customer Experience (CX) portfolio (formerly C/4 HANA Suite) and most recently the SAP Business Technology Platform (BTP).I’ve participated in projects in several roles with activities that included architecture and design, functional configurations and technical enhancements (development).I’ve worked in leading positions like Project Manager, Solution Architect, Team Lead, Coach and Integration Lead in several projects.I’ve also worked with the Business Communication Management (BCM) solution and the BRF+ tool and its integration with CRM.Additionally, I’m an experienced Java developer and an amateur Mobile Developer.• SAP Sales and Service Cloud (formerly C4C)• SAP Field Service Management• SAP Cloud Platform Integration• SAP Commerce (formerly hybris Commerce)• SAP Marketing Cloud (formerly hybris Marketing)• S/4 HANA Sales and Services (formerly S/4 HANA for Customer Management) • SAP Business Technology Platform (BTP)• Expert in CRM development and customizing• Expert in BRF+• Expert in BSP development, Web Service developments• Experience in BCM implementations• Experience in Mobile Infrastructure development for MAM and MAU applications (Java)• Experience in the Utilities Industry including CRM and Utilities Customer E-Services (UCES)• Experience in HANA Cloud Portal development

Alvaro M. Guzman A.'s Current Company Details
SAP

Sap

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Enterprise Architect at the SAP Transformation Hub
Alvaro M. Guzman A. Work Experience Details
  • Sap
    Enterprise Architect
    Sap Jun 2024 - Present
    Walldorf, Bw, De
    View
  • Sap
    Service Architect
    Sap Jul 2022 - Jun 2024
    Walldorf, Bw, De
    View
  • Sap
    Principal Consultant
    Sap Apr 2017 - Jun 2022
    Walldorf, Bw, De
    View
  • Sap
    Senior Consultant
    Sap Aug 2013 - Mar 2017
    Walldorf, Bw, De
    I'm part of the SAP Americas CRM Technical team and at this moment I'm focus on the CRM Social Services solution. My role comprises design and architecture activities, development and configuration.
    View
  • Sap
    Crm Sr. Consultant
    Sap Nov 2009 - Aug 2013
    Walldorf, Bw, De
    As a SAP consultant I participated in projects all over Latin America mostly focused in CRM with activities that include functional configurations and technical enhancements working with versions from CRM. 4.0 to CRM 7.1 including BCM 6.0 integration.Internally at SAP I was the Champion for Latin American CRM practice for the Spanish speaking team from 2011 to 2013.
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  • Sap
    Crm Consultant
    Sap Jul 2007 - Oct 2009
    Walldorf, Bw, De
    As a consultant in SAP I’ve participated in projects all over Latin America mostly as a CRM technical consultant. Additionally I performed coaching activities to the CRM development team in a couple of clients and I’ve been an instructor of CRM 6.0 UI. I participated in the implementation of MAM (Mobile Assessment Management) and MAU (Mobile Assessment Management for Utilities) as a development team lead and Java developer. Additionally I take part in a project for UCES (Utilities Customer E-Service) implementation in a utility company as a developer.
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  • Cantv
    Sap Technical Specialist
    Cantv Jun 2004 - Jun 2007
    Caracas, Ve
    In CANTV (largest communication company in Venezuela) I worked in the design and develop of BSP enhancements for R/3's dispute management module including invoice and payments cases (capture, research and back office support) and RMCA’s Case Management enhancements. All of this in the “Atención Total” project which was the biggest project in CANTV in many years. It was release to production in 2007. At the end of the project I became the technical implementation team lead for the entire solution.In previous projects I design and development enhancements for the CRM 4.0 Interaction Center Web Client with FCC (Financial Customer Care) for Invoice and Payments disputes cases. I also work as a Java Developer building iViews over SAP Enterprise Portals 5 using JCo (Java Connector) for the SAP connectivity.
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  • Servicios Educativos Softrain C.A.
    Java Instructor
    Servicios Educativos Softrain C.A. Jun 2004 - Jun 2007
    Java Instructor for the following modules/certifications:- Java Programmer- Java Web Component Developer
  • Dbaccess
    Consultant
    Dbaccess Sep 2003 - Jun 2004
    Miami, Florida, Us
    I was a consultant assigned to the company’s biggest Client: CNA (Ensurance) working “On-Site” at their offices (Chigago, IL) in development projects over a proprietary framework base on J2EE and .Net.
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  • Sicca - Vepica
    Developer - Manpower For Movilnet
    Sicca - Vepica Aug 2001 - Aug 2003
    Katy, Texas, Us
    I work as a developer in Movilnet (bigget cellphone company in Venezuela) mostly in projects focus on Java J2EE and SMS service transactions. I also worked in the design of the Queuing architecture for our SMS solution which was based on Oracle’s Advanced Queuing (AQ) and Oracle Stored Procedures in PL/SQL.
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  • Venezolano De Crédito
    System Annalyst
    Venezolano De Crédito Jul 1999 - Jul 2001
    Caracas, Distrito Capital, Ve
    I worked as a Java developer of web applications using J2EE over Oracle platform and developments of applications for Palm devices (PDA).
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  • Hidrocaven C.A.
    Intern
    Hidrocaven C.A. Oct 1998 - Jul 1999
    In Hidrocaven I worked as an Oracle Forms developer for its Billing and Invoicing system.

Alvaro M. Guzman A. Education Details

  • Nyu School Of Professional Studies
    Nyu School Of Professional Studies
    Project Management
  • Universidad Metropolitana (Ve)
    Universidad Metropolitana (Ve)
    Bachelor In Computer Science
  • Colegio Maria Inmaculada
    Colegio Maria Inmaculada

Frequently Asked Questions about Alvaro M. Guzman A.

What company does Alvaro M. Guzman A. work for?

Alvaro M. Guzman A. works for Sap

What is Alvaro M. Guzman A.'s role at the current company?

Alvaro M. Guzman A.'s current role is Enterprise Architect at the SAP Transformation Hub.

What is Alvaro M. Guzman A.'s email address?

Alvaro M. Guzman A.'s email address is al****@****sap.com

What schools did Alvaro M. Guzman A. attend?

Alvaro M. Guzman A. attended Nyu School Of Professional Studies, Universidad Metropolitana (Ve), Colegio Maria Inmaculada.

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