Isabel Almaguer, M.Hci Email and Phone Number
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Graduate from the University of Houston - Downtown (UHD), with a B.S. in Computer Science, along with two minors, one in Math, the other in Art. There I served as President of the UHD Association for Computing Machinery (ACM) student chapter, where our mission was to connect UHD's CST students with valuable skills to prepare them for industrial endeavors.After graduating, I worked as a Business Intelligence Analyst for 4+ years, where I researched solutions, visually communicated data, and collaborated with several stakeholders across departments. The most rewarding aspect of being a BI Analyst was being able to combine both my technical and artistic skills in one.After some time as an Analyst, I decided to make a career transition into User Experience (UX). To assist with that transition, I perused a Master's in Human Computer Interactions at Iowa State University. I now work in the Energy field at an innovation lab as a UX Researcher.
Enbridge
View- Website:
- enbridge.com
- Employees:
- 11380
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EnbridgeHouston, Texas, United States
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User Experience (Ux) Research AdvisorEnbridge Feb 2022 - PresentCalgary, Ab, CaAs a UX Researcher at Enbridge, I leverage my deep expertise in user experience research to ensure that user needs drive a significant impact on our digital products, enhancing business outcomes and establishing a competitive advantage. I manage the measurement and reporting of product design across all initiatives in the Technology + Innovation Lab and facilitate design thinking workshops that engage cross-functional teams in exploring user needs and generating innovative solutions. By leading stakeholders and users through collaborative exercises—such as brainstorming, prioritization, and journey mapping—I help define MVPs and North Star product visions. My proficiency in research methods, including usability testing and persona development, supports the User Experience Design team, while my participation in the UX Design Community of Practice fosters knowledge sharing and collective goal achievement.
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InstructorMeyerland Martial Arts Feb 2023 - Apr 2024 -
Business Intelligence AnalystPowerreviews May 2021 - Feb 2022Chicago, Il, UsAs a Business Intelligence Analyst, I developed rich, client-facing dashboards and reports, facilitated the implementation and use of BI tools, and provided training to ensure optimal utilization of these tools. I also troubleshooted and maintained the platform for strong optimization, evaluated technical trade-offs for scalable solutions, and documented work processes to streamline on boarding for new team members. My role encompassed creating and analyzing new technologies to enhance our BI solutions. -
Business Intelligence AnalystGlobal Custom Commerce / Blinds.Com (A Home Depot Company) Aug 2018 - May 2021Houston, Texas, UsI developed and improved GCC’s Performance Based Compensation Plan for various CEC departments, using data-driven insights to support business growth and organization health. I also conceptualized, developed, and maintained interactive dashboards, collaborated with business partners to identify opportunities, and deployed descriptive analytics solutions across Marketing, Customer Experience, Merchandising, Contact Center Operations, and Interconnected Retail. -
Business Intelligence AnalystHewlett Packard Enterprise Aug 2017 - Aug 2018Houston, Texas, UsI developed and tested complex SQL queries to drive financial analytics insights. I designed, built, and maintained multi-source data models with HP Vertica, SAP BW, and MS SQL Server, along with stored procedures, tables, views, and functions. I also participated in enterprise reporting and analysis projects, performed needs analysis, developed key metrics, and strategized methodologies. Using Power BI and Tableau, I created high- and low-level analytical reports and maintained BI reporting dashboards, supporting over 200 EG-Finance users. -
It User Support SpecialistUniversity Of Houston-Downtown Apr 2015 - Aug 2017Houston, Tx, UsMy responsibilities include answering Help Desk phone; Provide data entry for User Support Services using an online help desk ticketing system; Greet UHD students, faculty, staff, and guests in assigned areas; Provide first-tier technical support to UHD students, faculty, and staff; Perform opening and/or closing procedures as defined for assigned areas; and other duties as assigned.• Maintain computer systems and printers for reliability and efficiency.• Troubleshoot technical issues with hardware and software using a logical approach with attention to detail.• Speak directly with suppliers to resolve more complex issues.• Utilize Footprints Helpdesk System to document and resolve hardware and software tickets.• Provide personal and quick user support to students, faculty, and staff.• Create clear and concise technical documents for users or coworkers for future use.• Install and image lab, instructor, staff, and faculty computers.• Mass deploy software, scripts, images, configurations, and updates through Symantec Ghost Solution Suite and Faronics Deep Freeze. -
Student AssistantUniversity Of Houston-Downtown Aug 2014 - Apr 2015Houston, Tx, UsAs a Student Assistant at the Career Development Center, my responsibilities included, but were not limited to, performing clerical duties such as screening all incoming telephone calls, sorting and prioritization mail, data entry, copying, and faxing documents. Customer Service was a key part of my daily duties.
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InternThe Bayou Review Aug 2014 - Dec 2014As a Intern to the Bayou Review, I reviewed student's literary and art submissions to determine whether their piece of literary or art would be part of the Bayou Review magazine. The magazine would be published to the students at UHD at the end of the semester, once each piece was reviewed and considered. On average, I had to review about five pieces every day, any of which could be a work of poetry, fiction, an essay, a review, or visual art.
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Program AssistantHouston Prep Jun 2013 - Jul 2013My responsibilities as a Program Assistant for the Houston Pre-freshman Enrichment Program (PREP) included mentoring, tutoring, and directing a class of 28 students ranging from 7th to 11th grade in Linear Algebra, Engineering, Computer Science, and Physics.
Isabel Almaguer, M.Hci Skills
Isabel Almaguer, M.Hci Education Details
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Iowa State UniversityHuman Computer Interaction -
University Of Houston-DowntownComputer Science
Frequently Asked Questions about Isabel Almaguer, M.Hci
What company does Isabel Almaguer, M.Hci work for?
Isabel Almaguer, M.Hci works for Enbridge
What is Isabel Almaguer, M.Hci's role at the current company?
Isabel Almaguer, M.Hci's current role is Business Intelligence Analyst turned UXer| Mentor| Master's in HCI.
What is Isabel Almaguer, M.Hci's email address?
Isabel Almaguer, M.Hci's email address is is****@****nds.com
What is Isabel Almaguer, M.Hci's direct phone number?
Isabel Almaguer, M.Hci's direct phone number is (713) 221*****
What schools did Isabel Almaguer, M.Hci attend?
Isabel Almaguer, M.Hci attended Iowa State University, University Of Houston-Downtown.
What are some of Isabel Almaguer, M.Hci's interests?
Isabel Almaguer, M.Hci has interest in Children, Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Arts And Culture.
What skills is Isabel Almaguer, M.Hci known for?
Isabel Almaguer, M.Hci has skills like C++, Java, Leadership, Customer Service, Visual Basic, Microsoft Office, Software Development, Powerpoint, Web Design, Technical Support, Sql, Windows.
Who are Isabel Almaguer, M.Hci's colleagues?
Isabel Almaguer, M.Hci's colleagues are Lucas Tupina, Sandra Cardenas Rodriguez, Igal Freger, Roman Moore, Marzuq Isiaka, Cfa, M.sc, Vanisree Rajvanshi, Pmp, B.eng, Shashank Ojha.
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