Alma O' Sullivan Email & Phone Number

County Dublin, Ireland

County Cork, Ireland

Working with the sales teams to drive Professional Services from sales through delivery in enterprise clients and service providers.•Responsible for the development of statements of work, detailing customer business cases and high-quality business requirements for technical customer requests•Co-ordination of project working closely with Account teams and other Stakeholders•Performing on a team to complete business analysis, documentation and technical recommendations•Preparing proposals which detailed the problem statement, consequences and business vision for problems identified•Providing ongoing clarifications to counterparts in Service Delivery Group on business requirements

Cork, Ireland

• Manage technical programs and projects - from requirements gathering to architecture design.• Identify and escalate issues and results impacting the success of projects.• Maintain an awareness of industry and internal processes, ensuring the success of programs and new projects/initiatives.

Cork

Deploy and implement Vblock solutions in EMEA/APJ specialising in the Compute (Cisco UCS) and Virtualisation (VMware 4/5/5.1) elements of the Vblock and VxBlock. Responsible for the co-ordination of project’s working closely with the Project Manager, Build Team, Scheduling team and other Stakeholders.My role included:• Logical Build of the Vblock Infrastructure Platform specialising in Virtualisation and Compute• Logical configurations discussions with customer discussing their technical requirements• Onsite Deployment of Vblock 100, 200, 300 and 700 Series• Onsite Knowledge Transfer Sessions to customers • Onsite Technical Project Lead • New Hire Mentoring• Partner Mentoring - Cisco Unified Computing System- VMware Virtualization (VCP4 and VCP5)- EMC Ionix UIM Provisioning Centre- Nexus 1000V- Fabric Interconnect 61xx, 62xx

Cork, Ireland

Deploy and implement Vblock solutions in EMEA/APJ. VCE's Vblock Infrastructure integrates best-of-breed virtualization, networking, compute, storage and management technologies. Core components of a Vblock include EMC Storage, Cisco UCS Blade servers and Networking combined with VMware vSphere.

Cork, Ireland

Part of a 6-month college work placement.In the MIS department, liaised with management to set the requirements of reports and change requests. Reports were SQL based.Worked in the Data Control department, my role involved verifying and quality checking the content of reports and letters that are sent to members.Also, worked on the IT Helpdesk while on rotation in the Systems Department.