iPhone based technician, troubleshooting with iOS, Apple related applications, Apple related software such as iCloud. Software troubleshooting for all iOS devices. Maintained a 90% Satisfaction in CSAT scores.

This project includes the development of a website for Remote Location, focusing on showcasing the company's case studies and achievements. Utilizing custom code (HTML, JS, CSS) alongside Elementor on WordPress, the task involves understanding the company's brand identity, designing an intuitive layout, ensuring responsiveness across devices, and rigorous testing for functionality. Implementing a games section to let users have an interactive website experience. Allowing for dark theme, and font color selection throughout the website.

•Researched Google Assistant API, optimizing for Android WEAR OS and Apple Watch OS.•Designed a program for cholesterol tracking on wearables, using food data analysis.• Investigated Rhasspy and Home Assist integration, seeking efficient solutions.• Provide insights for research in circuit diagram optimization and company requirements analysis.• Proficiently linked APIs to wearables for enhanced user experiences•Collaborated on strategies for personalized therapy solutions, driving impactful outcomes.

- Adhered to stringent safety protocols within the workplace, ensuring a secure environment while excelling in a diverse range of responsibilities, including:- Conducting thorough preventive maintenance procedures to preemptively address potential issues.- Employing adept troubleshooting skills to swiftly identify and resolve technical challenges.- Demonstrating problem-solving prowess in addressing intricate issues, ensuring operational continuity.- Managing bills and paperwork with meticulous attention, contributing to an organized and streamlined workflow.- Executing precise repairs on computers and digital devices, enhancing overall functionality.- Skillfully upgrading and assembling computers, staying at the forefront of technological advancements to optimize performance.

Entrepreneur at RTECH Solutions & ServicesSelf-Proprietor- Successfully leading business operations since 2020 with strong leadership and strategic acumen.- Skilled Computer Hardware and Network Technician specializing in hardware solutions and network optimization.- Proficient in Operating System installations for efficient system functionality.- Experienced in advanced technical tasks such as Dual-Booting and VMWARE installation.- Proficiency in Windows and Ubuntu OS, offering a versatile skill set.- Expertise in Computer Rebuild and Upgrade, enhancing system performance.- Specialized in innovative solutions for Computer Water damage restoration.- Versatile in mobile device repairs including screen and battery replacements for various brands.- Proficient in precision soldering techniques for intricate hardware tasks.- Capable of resolving Laptop water damage challenges and executing seamless upgrades.

Developed and maintained an ecommerce website, with optimal functionality. Added enhancements and new features to improve the user experience.Furthermore worked together with the group to produce aesthetically pleasing websites. PHP, JavaScript, CSS, and HTML to create seamless user experience

Versatile Skills: Proficient in a wide array of technical competencies, including remote support, server maintenance, printer and Windows configuration, KIOSK setup, and more.Proactive Troubleshooter: Successfully executed critical tasks such as dual-booting, RAM and HDD/SSD upgrades, and seamless operating system installations, demonstrating a proactive approach to technical problem-solving.Network Security Expert: Played a pivotal role as a firewall technician, ensuring robust security measures. Additionally, managed server reboots and configured IP settings for enhanced network stability.Telecom Infrastructure Management: Acted as the go-to technician for Bell and Rogers in all stores, showcasing adaptability and expertise in tailoring solutions to unique store requirements.Efficient System Configurations: Oversaw server setups, domain configurations, and FTP server setups, contributing to streamlined and efficient IT operations.Operational Impact: Contributed to the enhancement of the overall IT infrastructure, aligning technology seamlessly with business needs for optimal operational efficiency.

Spearheaded the development and enhancement of the KAT Innovations website by leveraging the power of HTML, CSS, and PHP.Seamlessly navigated the intricacies of the website using the FTP Server Portal, collaborating harmoniously with a dynamic team of talented individuals to bring about timely updates to various pages.Fostered a collaborative environment by working closely with our esteemed Director of Product Development, Marcel, and the skilled Website Developer, Francois. Together, we not only met expectations but brought to life and executed their visionary concepts with precision and creativity.

Comprehensive Printer Expertise: Proficient in all aspects of printer maintenance, cleaning, and repairs, ensuring optimal performance and longevity of printing equipment.Supplier-Ready Printers: Skillfully prepared printers for suppliers, adhering to high-quality standards and ensuring seamless integration with supplier processes.Efficient Inventory Management: Organized and sorted both working and non-working printers, streamlining inventory processes for easy access and retrieval.Detail-Oriented Labeling: Implemented meticulous labeling practices, adding the correct labels to printers. This precision contributed to a well-organized and easily navigable printer inventory.Proactive Troubleshooting: Demonstrated proactive troubleshooting skills to address printer issues promptly, minimizing downtime and ensuring continuous printing functionality.Quality Assurance: Upheld high standards of printer cleanliness and functionality, showcasing a commitment to quality assurance in printer operations.