Alma Semock Email & Phone Number

•Engage with executive IT leaders in the manufacturing industry to drive conversations about how they can best leverage Capgemini's portfolio•Understanding of the manufacturing business and common business and IT issues/opportunities in the industry•Collaborate with clients to create innovative solutions for delivering services

Scottsdale, Arizona, United States

•Applied technical expertise to solve, inform, influence, support, and execute the implementation of Oracle Cloud software for a 3PL firm•Validated and audited data and reports from multiple systems by utilizing SQL across multiple tools (Azure Data Studio, Oracle Integration), in order to query millions of rows of company data•Maintained effective communication with 3rd parties and relevant stakeholders on a daily basis to resolve go-live critical issues, corroborate business process dependencies, and review plans•Responsible for documentation including requirements, functional specifications, test plans, and production ready manuals •Led and supported offshore technical staff in the design, development and testing of product integrations

United States

Application and Cloud Technologies

Dallas/Fort Worth Area

• Worked with Application Development, Data Warehouse and Business Systems team to test, document, maintain and enhance custom-developed applications, support third-party applications and ensure high quality data• Created thorough and comprehensive test plans and document outcomes against the plan• Coordinated with team members to review errors and inconsistencies in HKS systems• Reviewed requirements and use cases to confirm that functionality matches expectations• Verified a consistent user interface look and feel across all internally-developed applications• Became a product expert to quickly identify critical points of failure• Performed design and functionality reviews and helped maintain performance and application responsiveness• Used problem solving and troubleshooting skills• Operated within a cross-functional team leveraging agile practices• Performed a variety of QA related tasks• Maintained a high level of customer service through good communication and interacted effectively with all levels of management, technical and non-technical users• Brought a positive, results-oriented attitude to the team• Conveyed errors discovered during testing against requirements given by the business• Demonstrated attention to detail• Maintained knowledge of Microsoft Office product suite with basic knowledge of SQL Server, Visual Studio and Git• Learned full software development life cycle

Bachelor Of Science In Information Technology & Systems, 3.8

Associate'S Degree, General Studies, 4.0