Allen Mcclure Email & Phone Number

Allen Mcclure is a Senior Director of Technical Support at IDERA Software at IDERA Software. He possess expertise in vendor management, itil, help desk support, troubleshooting, call center and 35 more skills. Colleagues describe him as "Allen exemplifies all the key attributes of a great Service Desk Management professional. He is a solid ITIL practitioner and his Service Desk the best example of process-driven success in the organization. In addition to knowledge and experience, Allen brings intangibles to his role like a strong work ethic, constant availability and empathy with his customers to complete the "total package"." and "I had the pleasure of reporting directly to Allen McClure for almost 5 years at Arise Virtual Solutions (Formally WillowCSN). Allen always lead by example and helped to instil a strong balance of both technical skills and customer service skills, both are requirements to grow in any help desk."

Listed skills include Vendor Management, Itil, Help Desk Support, Troubleshooting, and 36 others.

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  University Of Tennessee, Knoxville

  Computer Science