Ricardo J. Almeida

Ricardo J. Almeida Email and Phone Number

Service Quality Manager for IoT Voice @ Deutsche Telekom Cloud Services
Athens, GR
Ricardo J. Almeida's Location
Athens Metropolitan Area, Greece
About Ricardo J. Almeida

MBA | Telecommunications Expert | Technical Management | Strategic LeadershipWith over a decade in the telecommunications industry, I've successfully steered projects for TIER 1 Operators across key global regions: 🇵🇹 Portugal, 🇩🇪 Germany, 🇵🇾 Paraguay, 🇬🇧 UK, and 🇬🇷 Greece. My core competencies include Network Optimization, Operational Excellence, Technical Team Leadership, and Vendor Management.My extensive experience has sharpened my technical leadership skills and ignited my passion for emerging technologies such as Computation, AI, IoT, Cloud, and Blockchain. As a proactive and forward-thinking Technical Manager, I'm actively seeking roles that allow me to harness my expertise, drive technological advancements, and contribute to organizational growth.

Ricardo J. Almeida's Current Company Details
Deutsche Telekom Cloud Services

Deutsche Telekom Cloud Services

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Service Quality Manager for IoT Voice
Athens, GR
Website:
telekom.com/careers
Employees:
65664
Ricardo J. Almeida Work Experience Details
  • Deutsche Telekom Cloud Services
    Service Quality Manager For Iot Voice
    Deutsche Telekom Cloud Services
    Athens, Gr
    View
  • Deutsche Telekom Cloud Services
    Service Quality Manager For Iot Voice
    Deutsche Telekom Cloud Services Sep 2024 - Present
    Atenas, Attica, Grécia
    - Driving operational efficiency and ensuring top-tier voice service delivery within the M2M IoT space.- Focused on aligning DevOps practices with quality management to enhance customer experience and service performance.
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  • Deutsche Telekom Cloud Services
    Squad Leader Devops For Iot Volte
    Deutsche Telekom Cloud Services Jan 2023 - Present
    Atenas, Attica, Grécia
    - Orchestrating traffic migration during IMS equipment vendor swaps while maintaining service availability.
    View
  • Deutsche Telekom Cloud Services
    Devops Engineer For Iot Volte
    Deutsche Telekom Cloud Services Jul 2019 - Dec 2023
    Atenas, Attica, Grécia
    - Accountable for the smooth deployment of new voice services in DT IoT group partners and automotive customers in M2M IoT IMS.- Responsible for accessing and assuring customer's Quality of Service
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  • Deutsche Telekom Pan-Net
    Devops Engineer For Voxx
    Deutsche Telekom Pan-Net Aug 2018 - Dec 2021
    Atenas - Grécia
    - Committed to VoXX Development, Acceptance and Operations-Maintenance for DT Group (Voice Service Delivery, including Cloud support).- Recognised operational knowledge in Kubernetes & Openstack, acquired on customer operations support.- Point-of-contact for Customer interfacing on complex technical issues and troubleshooting Emergency Support in Voice Service.
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  • Ran Wine
    Business Development Adviser
    Ran Wine May 2022 - Dec 2022
    Tomar, Santarém, Portugal
    - Identified and developed new business opportunities for the company to explore in the wine sector.
  • Celfinet
    Lte & Volte Rno Engineer
    Celfinet Oct 2017 - Aug 2018
    Lisboa E Região, Portugal
    - Directed the pre-launch project for VoLTE in TiGO Paraguay from client premises, which improved customer satisfaction and facilitated communication with back-office. - Key consultant member in the performance development project, at O2 Telefonica UK, that cultivated a P3 benchmark improvement by 2018.
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  • Nokia
    Radio Network Planning & Optimization Engineer
    Nokia Feb 2013 - Oct 2017
    Lisboa E Região, Portugal
    - Responsible for the Successful Delivery of crucial Radio Access Network (RAN) pilot projects to TIER 1 Operators, which brought business growth to the company.- Granted Leadership and Guidance to the involved team in each project which participated.- Remembered being a principal person for knowledge in Long Term Evolution (LTE) and Voice over LTE (VoLTE). - The first member of Nokia GDP Portugal certified with NCSS for LTE.
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Ricardo J. Almeida Skills

Lte Radio Network Optimization 3g Gsm Actix Analyzer Actixone Tems Discovery Lte Romes Matlab C Linux Java Microsoft Office Microsoft Project Autocad Assembly Language C++ Labview Omron Manwinwin Autowinwin Microsoft Powerpoint Design De Rede Actix Tems Wireshark Ran

Ricardo J. Almeida Education Details

Frequently Asked Questions about Ricardo J. Almeida

What company does Ricardo J. Almeida work for?

Ricardo J. Almeida works for Deutsche Telekom Cloud Services

What is Ricardo J. Almeida's role at the current company?

Ricardo J. Almeida's current role is Service Quality Manager for IoT Voice.

What schools did Ricardo J. Almeida attend?

Ricardo J. Almeida attended Porto Business School, University Of California, Berkeley, Iscte - Instituto Universitário De Lisboa, Instituto Superior De Engenharia De Coimbra.

What skills is Ricardo J. Almeida known for?

Ricardo J. Almeida has skills like Lte, Radio Network Optimization, 3g, Gsm, Actix Analyzer, Actixone, Tems Discovery, Lte, Romes, Matlab, C, Linux.

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