AeroLeads people directory · profile

Ana Luísa Mendes Email & Phone Number

B2B Customer Service Manager at NOS SGPS
Location: Lisbon Metropolitan Area, Portugal, Portugal 4 work roles 2 schools
LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 100%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
NOS SGPS
Role
B2B Customer Service Manager
Location
Lisbon Metropolitan Area, Portugal, Portugal
Company size
2843 employees

Who is Ana Luísa Mendes? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Ana Luísa Mendes is listed as B2B Customer Service Manager at NOS SGPS, a company with 2843 employees, based in Lisbon Metropolitan Area, Portugal, Portugal. AeroLeads shows a matched LinkedIn profile for Ana Luísa Mendes.

Ana Luísa Mendes previously worked as Project Manager at Nos Sgps and CS Project Leader at Dhl Express. Ana Luísa Mendes holds Economics from Universidade Lusófona - Centro Universitário Lisboa.

Company email context

Email format at NOS SGPS

This section adds company-level context without repeating Ana Luísa Mendes's masked contact details.

NOS SGPS

Review company-level records connected to Ana Luísa Mendes before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Ana Luísa Mendes

With 15 years of experience in customer service and customer care, I have participated in various customer experience design projects, which have equipped me with the skills to understand and meet customer needs effectively. My leadership of the Service to Sales program at NOS has further honed my ability to drive customer satisfaction and sales performance.As a certified trainer by Gartner in Customer Effortless Experience and Coaching Capabilities Builder, I have delivered over 200 hours of training, empowering teams to excel in customer interactions. Additionally, my four years of leading B2B customer service have given me the responsibility of transforming the operational model with a focus on quality and customer experience.As leader, my goal is to serve the team and contribute to talent growth.

Listed skills include Javascript, Logistics, Visual Basic, Team Leadership, and 10 others.

Current workplace

Ana Luísa Mendes's current company

Company context helps verify the profile and gives searchers a useful next step.

NOS SGPS
Nos Sgps
B2B Customer Service Manager
campo grande, lisboa, portugal
Website
nos.pt
Employees
2843
AeroLeads page
Company profile
View company profile Email format
4 roles

Ana Luísa Mendes work experience

A career timeline built from the work history available for this profile.

B2B Customer Service Manager

Current
Nos Sgps
Feb 2021 - Present

Project Manager

Nos Sgps

Lison

Service To Sales Manager; Effortless Experience Expert; Coaching Capabilities Builder program leader;

Sep 2014 - Feb 2021

Cs Project Leader

Dhl Express

Responsable for all projects in Customers Service.Development of new tools and aplications within the CS Management.Business support and developmemt.

Jan 2011 - Sep 2014

Customer Care

Dhl Express

Lisboa

Responsability for all Claims and Complaints received in the Company. Responsability for the customers insurances and legal Claims.Report and analisys.Tratamento completo de todas as reclamações que chegam à empresa (fundamentalmente assuntos legais e relacionados com seguros de carga); elaboração e análise dos indicadores sectoriais reportando.

Jul 2005 - Jan 2011
Team & coworkers

Colleagues at NOS SGPS

Other employees you can reach at nos.pt. View company contacts for 2843 employees →

NM Nuno Matos Nuno Matos Colleague at Nos SgpsLisboa, Lisbon, Portugal, Portugal View → MM Melissa Machado Melissa Machado Colleague at Nos SgpsAmadora, Lisbon, Portugal, Portugal View → TA Tiago Almeida Tiago Almeida Colleague at Nos SgpsPortugal, Portugal View → RB Rúben Branco Rúben Branco Colleague at Nos SgpsSeixal, Setúbal, Portugal, Portugal View → JT João Teixeira João Teixeira Colleague at Nos SgpsLisboa, Lisbon, Portugal, Portugal View → NP Nuno Pinto Nuno Pinto Colleague at Nos SgpsAgualva, Lisbon, Portugal, Portugal View → MM Maria Manuel Garrido Maria Manuel Garrido Colleague at Nos SgpsPortugal, Portugal View → AB Anderson Braga Anderson Braga Colleague at Nos SgpsMaia, Porto, Portugal, Portugal View → SC Sara Campelo Sara Campelo Colleague at Nos SgpsVila Nova De Gaia, Porto, Portugal, Portugal View → GB Gonçalo Brites Ferreira Gonçalo Brites Ferreira Colleague at Nos SgpsLisbon, Lisbon, Portugal, Portugal View →
2 education records

Ana Luísa Mendes education

Bacharelato, Engenharia Informática, Frequência Incompleta

Instituto Superior De Engenharia De Lisboa (Isel)

Aquisição de conhecimentos sobre linguagens de programação: Assembly, Pascal, Visual Basic, C, C++; HTML; Java; JavaScript.

FAQ

Frequently asked questions about Ana Luísa Mendes

Quick answers generated from the profile data available on this page.

What company does Ana Luísa Mendes work for?

Ana Luísa Mendes works for NOS SGPS.

What is Ana Luísa Mendes's role at NOS SGPS?

Ana Luísa Mendes is listed as B2B Customer Service Manager at NOS SGPS.

Where is Ana Luísa Mendes based?

Ana Luísa Mendes is based in Lisbon Metropolitan Area, Portugal, Portugal while working with NOS SGPS.

What companies has Ana Luísa Mendes worked for?

Ana Luísa Mendes has worked for Nos Sgps and Dhl Express.

Who are Ana Luísa Mendes's colleagues at NOS SGPS?

Ana Luísa Mendes's colleagues at NOS SGPS include Nuno Matos, Melissa Machado, Tiago Almeida, Rúben Branco, and João Teixeira.

How can I contact Ana Luísa Mendes?

You can use AeroLeads to view verified contact signals for Ana Luísa Mendes at NOS SGPS, including work email, phone, and LinkedIn data when available.

What schools did Ana Luísa Mendes attend?

Ana Luísa Mendes holds Economics from Universidade Lusófona - Centro Universitário Lisboa.

What skills is Ana Luísa Mendes known for?

Ana Luísa Mendes is listed with skills including Javascript, Logistics, Visual Basic, Team Leadership, Html, Visual C++, Gantt Project, and Pert.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Ana Luísa Mendes you were looking for.

View similar profiles