● Manage and configure Palo Alto NGFW to monitor and filter ingress and egress network traffic● Research, collaborate on and pilot Multi-Factor Authentication solution to Superintendent and executiveteam within organization for Zero Trust● Reduced amount of malicious threats by configuring anti-phishing and anti-spam policies● Investigate network security incidents on all levels and report findings to appropriate parties, includinglaw enforcement● Identity and Access Management for Microsoft Office 365 accounts via Entra admin center ● Optimize bandwidth by blacklisting unauthorized devices on Windows DHCP server● Enhance endpoint protection from virus, malware and PUA with Sophos Central● Research, review and approve/deny purchases of educational software and web applications based onacceptable security parameters● Speed up and resolve network security misconfigurations with more visibility via Cisco Meraki● Configure various IoT devices for secure connectivity and remote access● Increase security awareness via training to various departments including Finance

●Assertively edited Group Policy within Active Directory ● Azure Entra Admin for Microsoft 365 accounts for over 2,000 school district users● Integral part of VOIP implementation for school district (VLANs, server and DHCP scopes)● Built, configured and updated on-premises datacenter servers with Microsoft Server 2008-2019● Employed VMware vSphere to create, manipulate and configure virtual servers● Proactively monitored WAN/LAN network connectivity with Progressive WhatsUpGold● Constructed and deployed applications to multiple school sites using Microsoft ECM● Dynamically configured identity and access management for Sharp networked copiers at all sites●Constructed and deployed educational applications to multiple school sites using Microsoft Configuration Endpoint Manager and Dell KACE●Documented and inventoried server and network resources to modify and strengthen disaster recovery plan●Critiqued and approved software purchases based on network requirements

●Initiated more efficiency in troubleshooting hardware, software and network  issues ●Rapidly resolved issues and significantly cut amount of trouble tickets●Consistently delivered excellent customer service to all school district personnel

● Innovatively managed a detailed inventory of technology items for entire school● Efficiently supported and networked technology for a variety of classroom setups● Adaptively used media and career development to encourage students to reach career goals

● Reinforced educational and classroom management goals to assist teacher● Equipped special needs students with employable skills for post-secondary success● Exposed students to use of technology and improved their digital literacy

(Good Samaritan Health Clinic)● Advise on purchases and decisions to help local nonprofit health clinic stay HIPAA compliant● Secure and monitor devices for health clinic’s sites● Software installation and maintenance

• Conduct site visits and status reports• Webmaster and advertising manager• Scheduling and organizing assistant

● Customize networking and educational experiences for students, job seekers and career professionals● Resume' review● Interview preparation● LinkedIn creation and optimization

• Provide technical support, risk assessment, and career guidance to individuals and businesses to enhance their technology and network security.• Collaborate with SME to deliver actionable solutions for clients.• Digitally educate to empower clients with the latest industry insights and best practices.

● Collaborated with Network Services to troubleshoot network connectivity● Ensured trustworthy technical support for all student technology devices● Delivered reliable resources for IT-related questions and support on help desk

● Improved quality of patient care by fine-tuning medical technology for hospitals● Configured hardware, software, and networking on PCs for medical staff