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Anne-Lise Nårstad Email & Phone Number

Seniorrådgiver and Tjenestedesigner at Norsk Helsenett SF
Location: Tranby, Viken, Norway 9 work roles 3 schools
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Current company
Norsk Helsenett SF
Role
Seniorrådgiver and Tjenestedesigner
Location
Tranby, Viken, Norway
Company size
915 employees

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Anne-Lise Nårstad is listed as Seniorrådgiver and Tjenestedesigner at Norsk Helsenett SF, a with 915 employees, based in Tranby, Viken, Norway. AeroLeads shows a matched LinkedIn profile for Anne-Lise Nårstad.

Anne-Lise Nårstad previously worked as Seniorrådgiver / Tjenestedesigner at Norsk Helsenett Sf and Seniorrådgiver / Tjenestedesigner at The Norwegian Directorate Of Ehealth. Anne-Lise Nårstad holds Master'S Degree, Informatics from Norges Teknisk-Naturvitenskapelige Universitet (Ntnu).

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Norsk Helsenett SF

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Profile bio

About Anne-Lise Nårstad

I developed an interest in user experience while studying informatics and psychology. I ended up specializing in human computer interaction and started working with usability and interaction design in different products in 2004, ranging from usability testing with children, interaction design of web applications, web form design, design of mobile applications to service design. The last 10 years I’ve specialized in service- and system-oriented design, focusing more on strategic design activities, stakeholder mapping and visions, mapping complex actor or service journeys holistically. I’m currently team lead for Service design in NHN, where I focus on bringing design tools and approaches into strategic aspects for the whole company, as well as integrating them into project model and processes. My major strength is the ability to see different aspects in a topic and to find solutions that are satisfying for multiple stakeholders and actors, including the company. I work structurally and rely on established methods for user centric development when striving for a total experience in products or services.I love working with experience design because you can achieve gratitude and satisfaction in so many levels and among different kind of actors. To see a user to just “do” the task without thinking, or to facilitate a workshop where the participants have really understood the importance of good user experience, or to participate in a company strategy process and create illustrations and visualizations that clarify different opinions and create a common understanding is a rewarding feeling.Specialties: * Service design process and framework* System oriented design* Strategic design

Listed skills include Interaction Design, User Experience, User Centered Design, Usability Testing, and 19 others.

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Anne-Lise Nårstad's current company

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Norsk Helsenett SF
Norsk Helsenett Sf
Seniorrådgiver and Tjenestedesigner
Tranby, Viken, NO
Website
nhn.no
Employees
915
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9 roles

Anne-Lise Nårstad work experience

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Senior Service Designer, Process And Tools

Telenor Norge As

Telenor is a Norwegian multinational telecommunications company providing data services within mobile and internet to private and business customers. The UX department in Telenor Norge acts as in-house UX consultants and designers in the various projects in Telenor. As a senior UX Specialist I am lead of the process team in our department and work closely with other process owners in Telenor to develop and implement service design principles and tools as parts of the overall Telenor project model and within the UX team. I also participate in projects with planning, executing and facilitating customer centric activities and deliverables.* Head of process and tools in UX team - Implementing service design process in Telenor - Defining and implementing project governance for innovative projects - Representing UX in Telenor project models - Maintain and develop UX work process - Maintain and establish user centric focus in Telenor project models - Maintain and develop UX design templates* QA of UX deliverables in projects* Coaching the UX team regarding project processes and milestones* Recommendations UX resource competence and allocation in projects* Recommendation high level user centric activities to perform* Facilitating user centric activities in projects* UX advisor in projects

Mar 2016 - Mar 2018

Senior Ux Specialist

Telenor Norge As

* UX lead in projects* Facilitating user centric activities in projects* UX advisor in projects* Head of process in UX team - Representing UX in Telenor project models - QA of UX-deliverables in projects - Maintain and develop UX work process - Maintain and establish user centric focus in Telenor project models

May 2013 - Mar 2016

Usability Expert

Telenor Norge As

Internal usability consultant in various development projects within Telenor. I have multiple projects at a time, each varying in time and type of activity:* Long time projects (+1 year) where I follow the project from start to finish, focusing on user centric activities* Short/Medium projects 3-12 months where I enter the project in specific development phases, for example developing user requirements or doing interaction design* Single task assignments, (for example conducting a usability test, doing a heuristic evaluation etc, facilitating workshops for user requirement activities)* Method development of customer journey mapping/design Examples of some of my work in Telenor is the mobile broadband desktop client, the “Faktura app” (mobile application), ‘Kontaktflytter’n’ (web wizard for moving contacts from one mobile phone to another phone), interaction design in web applications like ‘Min bedrift’ and ‘Mobil kontroll’.

Aug 2010 - May 2013

Ux Manager

More Software Solutions As

User experience manager with focus on interaction design of web application and design of online forms. Detailed knowlegde of the ELMER-standard for governmental web forms.Work:* Interaction design* Usability testing* Functional testing* User manual documentation* ELMER

Dec 2005 - Aug 2010

Index Tuner

Schibsted

Functional and content testing of search engine Sesam

Sep 2005 - Dec 2005

Overingeniør

Intermedia As

Usability testing of web application for ‘Nasjonale prøver i matematikk’. Usability testing of children.

Oct 2004 - Jun 2005
Team & coworkers

Colleagues at Norsk Helsenett SF

Other employees you can reach at nhn.no. View company contacts for 915 employees →

AA Anne Aarum Øhre Anne Aarum Øhre Colleague at Norsk Helsenett SfOslo, Norway View → TG Thomas Gilje Thomas Gilje Colleague at Norsk Helsenett SfOslo, Norway View → VA Vegard Aspnes Vegard Aspnes Colleague at Norsk Helsenett SfTrondheim, Trøndelag, Norway View → SN Ståle Norum Engen Ståle Norum Engen Colleague at Norsk Helsenett SfTrondheim, Trøndelag, Norway View → JØ Josefine Øyslebø Josefine Øyslebø Colleague at Norsk Helsenett SfOslo, Norway View → WA Wenche Aarland Wenche Aarland Colleague at Norsk Helsenett SfTrondheim, Trøndelag, Norway View → SH Solveig Hartvig Solveig Hartvig Colleague at Norsk Helsenett SfOslo, Norway View → TS Trine Strømstad Trine Strømstad Colleague at Norsk Helsenett SfNorway View → LC Laura Cruz Stieglmeier Laura Cruz Stieglmeier Colleague at Norsk Helsenett SfOslo, Norway View → HJ Harold Johan Hagen Harold Johan Hagen Colleague at Norsk Helsenett SfDrammen, Viken, Norway View →
3 education records

Anne-Lise Nårstad education

FAQ

Frequently asked questions about Anne-Lise Nårstad

Quick answers generated from the profile data available on this page.

What company does Anne-Lise Nårstad work for?

Anne-Lise Nårstad works for Norsk Helsenett SF.

What is Anne-Lise Nårstad's role at Norsk Helsenett SF?

Anne-Lise Nårstad is listed as Seniorrådgiver and Tjenestedesigner at Norsk Helsenett SF.

Where is Anne-Lise Nårstad based?

Anne-Lise Nårstad is based in Tranby, Viken, Norway while working with Norsk Helsenett SF.

What companies has Anne-Lise Nårstad worked for?

Anne-Lise Nårstad has worked for Norsk Helsenett Sf, The Norwegian Directorate Of Ehealth, Telenor Norge As, More Software Solutions As, and Schibsted.

Who are Anne-Lise Nårstad's colleagues at Norsk Helsenett SF?

Anne-Lise Nårstad's colleagues at Norsk Helsenett SF include Anne Aarum Øhre, Thomas Gilje, Vegard Aspnes, Ståle Norum Engen, and Josefine Øyslebø.

How can I contact Anne-Lise Nårstad?

You can use AeroLeads to view verified contact signals for Anne-Lise Nårstad at Norsk Helsenett SF, including work email, phone, and LinkedIn data when available.

What schools did Anne-Lise Nårstad attend?

Anne-Lise Nårstad holds Master'S Degree, Informatics from Norges Teknisk-Naturvitenskapelige Universitet (Ntnu).

What skills is Anne-Lise Nårstad known for?

Anne-Lise Nårstad is listed with skills including Interaction Design, User Experience, User Centered Design, Usability Testing, Observation, Interviews, Rapid Prototyping, and Heuristic Evaluation.

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