Implementation Engineer
Current• Troubleshoot Operating System Issues and application issues on the system.• Troubleshoot network connectivity issues wireless and LAN.• Create technical documents for SITA’s system i.e Method Statement, Staging Procedure, Commissioning and Testing Procedure, RAM Plan document for FIDS, IB, BRS, AODB/RMS, CUPPS, CUSS, ED, LDCS• Pre-staging and staging workstations with computer of SITA system devices (Passenger Kiosk, Monitors, laser printers, document printers, ATB printers, BTP printers, card reader, scanners, DCP, BCR and BGR)• Perform hardware platform standardization through installation of firmware and software image updates as required• Physical damage inspection of equipment’s • Check computer hardware (PC, Monitors, Printers, mouses, keyboards etc.) to ensure functionality prior to and after installation• Document and record results using the provided checklists• Perform hardware platform standardization through configuration, firmware updates and software image updates as required.• Install and configure appropriate software and functions according to specifications• Handle and install equipment according to specifications. • Coordinate with contractor and vendors for on-site and equipment issues.• Involved in Warehouse activities• Supervise and coordinate the appropriate processing of MR, PO, DN• Inventory Reports and control with asset tagging in/out forms, logs.• Maintain a good and effective report of warehouse inventory supported with necessary documentation; have properly structured filing system in hard copy/ soft copy• Receive goods and inspect all Materials, make sure they are in accordance with Purchase Order; maintain further process and distribute received documentation/report• Issuing and releasing equipment• Recording equipment details• Overall coordination responsibility for all SITA products inventory