Alodie Lim Email & Phone Number

Singapore

1) Design and deliver high-quality counseling resources and materials, including presentations, guides, and digital tools.2) Facilitate training sessions and workshops to support the effective curriculum resource development 3) Gather feedback to continually improve counseling materials and services.

- Conduct and facilitate modules leading to a Diploma in Health Services Management. - Supervisor for students' final year projects.- Assessor for key examinations.- Invigilation duties as required.

Analyze qualitative data (In both English and Mandarin), and crystallize findings into key themes and actionable insights for clients.

- Oversee outpatient clinic operations for 2 Allied Health Clinics- Managed 10 Patient Service Associates - Responsible for Clinic KPIs such as patient satisfaction, clinic wait time, hand hygiene adherence etc. - Perform other daily clinic operational requirements such as cashflow and audit compliance.- Undertake selected projects within Allied Health to improve outcomes such as process improvements and job redesign.- Support department operations in administrative functions such as department data analysis, improvement initiatives, budgeting, procurement, proposal writing, and events management.

- Identified as high potential staff within the organization. - Admin lead for hospital wide process improvement and design thinking projects such as Financial Counselling Transformation and Procurement Value Stream Mapping.- Work closely with Senior Management and undertake Secretariat roles in various platforms and projects- Gain exposure and understand different healthcare systems through research and study visits to countries like Thailand (May 2015), and Hong Kong (2015).- Agile in adapting to changes and have frequent job rotations within the hospital.

- Assess and treat patients with respiratory conditions, mainly specializing in acute setting areas like ICUs and general wards. Able to work in a fast paced environment.- Preceptor for new staff and students.- Vice-President, Association of Respiratory Therapists (2012-2014)

Co-founded an education company that aims to instill empathy and an entrepreneurial spirit in students through workshops, game simulations and placement opportunities.

Master Of Business Administration (Mba)

Activities and Societies:- Top student for MBA class on "Management and Organizations" - TA Grader for Undergraduate Business class.

Bachelor Of Science (Bsc), Respiratory Therapy, Magna Cum Laude

- Vice-President, Singapore Students Association - Treasurer, Campus Christian Fellowship