Alonso Garcia Rodriguez Email & Phone Number

Queretaro, Querétaro Arteaga, México

•Configure Cisco Nexus, Fortinet firewalls, and troubleshoot network issues•Do installation of network devices, cabling, and labeling•Carry out scheduled and emergency on-site maintenance windows, hardware upgrades, firmware updates, and wiring migrations•Manage the network infrastructure and IP addressing of a data center•Monitor network devices with Solarwinds•Elaborate network documentation, surveys, facility estimates, inventories and capacity reports•Provide support using Service Now ticket system

Querétaro, Querétaro Arteaga, México

•Managed the network infrastructure and IP addressing of a data center •Worked with the DCIM-IPAM application: Netbox•Supervised the installation of racks, network devices, cabling, and labeling•Carried out scheduled and emergency on-site maintenance windows, hardware upgrades, and wiring migrations•Elaborated network documentation, surveys, facility estimates, inventories and capacity reports•Configured Cisco IOS, IOS-XE, NX-OS devices and troubleshot network issues•Performed network high availability tests•Trained new staff•Provided support using CA Service Desk, Remedy Service Desk and Service Now ticket systems

Querétaro, Querétaro Arteaga, México

•Provided network support for configuring Cisco and Meraki routers, switches, and access points•Reported incidents to service providers•Performed network high availability tests•Monitored network devices with Whatsup Gold, PRTG and Solarwinds•Provided support using CA Service Desk ticket system

Tlaquepaque, Jalisco, México

•Provided network support configuring Cisco routers, switches, and access points•Managed inventories and generated network documentation•Reported incidents to service providers•Monitored network devices•Provided support using Remedy Service Desk ticket system

Tlaquepaque, Jalisco, México

•Provided technical support to users and dealt with suppliers•Performed wiring, maintenance of computer equipment, installation of operating systems, configuration of printers and video cameras, administration of email accounts•Used Intelisis ERP system

Zapopan, Jalisco, Mexico

•Provided support on call to clients in the United States

Bachelor Degree, Computer System Engineering, Cucei Centro Universitario De Ciencias Exactas E Ingenierías

Federal ID 10609238 State ID PEJ291389

English