Alok Agarwal Email & Phone Number

India

Lead conceptualization & Structuring of the global service delivery model from ground zero for a complex business structure & unique business partnering requirement.Successfully led the due diligence, transformation & transition across business areas; (Annual savings of USD 5MM+)Setup & successful integration of a team of qualified & experienced professionals from 0-~50 (Including IT design professionals)Designing and execution of the entire change management strategy for the greenfield projectPart of the global steering committee responsible for laying global policies and processesKey partner for global digitization tool design and implementation impacting CXO level reportsAchieved all of the above in a record time of 6 months during Covid restrictions.Part of India leadership team involved in strategizing & defining the growth journey for Bengaluru site (150 to1000+ FTE’s across ten business areas)Develop people management strategies, operational excellence frameworkAchieved significant operational outcomes consistently; (Attrition < 10%, NPS Score - 8.5, Employee satisfaction – above 80)

New Delhi Area, India

Global Transformation Lead for Multi-Location F&A Operations (600+ FTE’s) (Jan 2018 – Ongoing)-Transformation roadmap creation along with coordination with the key transformation stakeholders at the client's end.- Digital & productivity roadmap to deliver ~45% benefits across the contract tenure- Identification of functional & digital opportunities for gain share and short cycle revenue enhancement.Global Operating Lead for Multi Location F&A Operations (180+ FTE’s) (Jan 2016 – Dec 2018) - Managing client CXO level relationships & Contract management - Improving AOI from –25% to +10% Genpact (GBS Consulting) (Jan 2015 – Dec,2016)Program Lead (FP&A COE Setup for one of the top 3 snacking company in the world)-Leading the setting up and operationalizing of global FP&A COE with an approximate outsourced strength of ~200+ FTE’s spread across 35+ countries.Genpact (Re-engineering Division) (Jun 2012 – Dec 2014)-Service line P&L responsibility (+$15MM) along with strategy development and alignment to organizational goals through a team of 70+ qualified and semi-qualified professionals-Lead & mentor multifunctional and multi-location project teams for GBS strategic assessments, target operating model design, Future state designs, Reengineering, BPM, process modeling, maturity model assessment, and CAP (Change Acceleration Process) assessments.Service Delivery Leader (2009 – 2012, FP&A, Procurement & Accounts Payable) Lead operations for FP&A, procurement, and accounts payable through a team of 100+ FTE’s (~70% FP&A) catering to North America, EMEA, APAC and India.

New Delhi Area, India

Provide robust financial management for home and auto loan joint ventures interacting across sales, risk and accounting teams. Cross sell from insurance business line also formed part of the portfolio. This envisaged Budgeting & forecasting for both management and statutory books, decision support, Joint venture solvency evaluation and building strategic plans accordingly.

Stamford

Role included managing the entire USD ~$120 Billion global interest rate risk exposure across all capital businesses and driving structural modifications/improvements in the processes. This also involved aggregation of risk across the globe, hedge requirement calculations, execution and unwinding of deals.Responsibilities included:Leading/being a core member of teams deployed for various projects on interest rate risk hedgingRevamp daily indicative cost of capital process. Standardization of rate risk management across businesses & development of risk reportingDefine global hedging policy across all asset classes. Monitor daily interest rate risk, interact with treasury desk for hedge execution & report on open risk.Roll out of daily indicative cost of capital in different currencies.Capital adequacy reporting to rating agencies and internal business segment reallocation of equity.

New Delhi Area, India

Role envisaged evaluating enterprise risks and in accordance lead and be part of teams involved in projects ranging from driving cost efficiencies to control assessments.Projects handled include supply chain management studies, inventory optimization studies, raw material bench marking, MIS setups, process effectiveness for indirect tax benefit and export benefit availment processes.

Chartered Accountant, Accounting And Finance

Bachelor Of Commerce (B.Com.), Accounting And Finance

Business/Commerce, General, Distinction