•Consistently offer professional, friendly and engaging service •Anticipating clients needs and requirements •Prepare and send individual proposals & contracts •Managing events planning, budget, cost control. •Handling Budget, forecasting & planning for the year.•Manage the events, hospitality and catering staff to ensure professional presentation of all services.•Liaising with clients to ascertain their precise events and hospitality requirements;•Coordinate… Show more •Consistently offer professional, friendly and engaging service •Anticipating clients needs and requirements •Prepare and send individual proposals & contracts •Managing events planning, budget, cost control. •Handling Budget, forecasting & planning for the year.•Manage the events, hospitality and catering staff to ensure professional presentation of all services.•Liaising with clients to ascertain their precise events and hospitality requirements;•Coordinate suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly and ensure that all health and safety regulations are strictly observe. •Negotiate agreements with outside providers and sub-contractors to ensure low cost and high quality service.•Liaison with appropriate departments to ensure protocols are set and adhered to at all times when handling VVIP•Confirm all event related information with clients and communicate to all relevant departments. •Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business•Create floor plans and Banquet Event Orders to ensure all relevant departments and clients are in agreement prior to set up.•Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated. Show less

•Manage itinerary ranging from entertainment to excursions during Heads of State, Celebrities, performing artists and other dignitaries official & private visits.•Assisting the Department head during Budget, forecasting & planning for the year.•Schedule and assign staff according to Occupancy forecast, special events, holidays, vacation, operation requirements and delegation arrival.•In charge of implementing thorough induction program for new staff members in line with Emirates… Show more •Manage itinerary ranging from entertainment to excursions during Heads of State, Celebrities, performing artists and other dignitaries official & private visits.•Assisting the Department head during Budget, forecasting & planning for the year.•Schedule and assign staff according to Occupancy forecast, special events, holidays, vacation, operation requirements and delegation arrival.•In charge of implementing thorough induction program for new staff members in line with Emirates Palace standards and procedures.•Managed team of 24 & more and also responsible for conducting their appraisals, promotions & other accolades. •Fire warden responsible for evacuation & safety for the palace team members as well as in house guests•Represent Palace Operation Manager during meetings & briefings during his absence Show less