Alok Jena Email & Phone Number

Gurgaon, India

🔄 Process Building and Automation📊 Understand the existing process: Analyze the workflow and measure the time required for each step⚙️ Optimize the process: Identify areas to streamline and reduce inefficiencies, focusing on time reduction📈 Streamline reporting: Identify team members' issues and automate report generation to simplify workflows💻 Develop automation tools: Use programming languages to replicate and improve existing tools, reducing costs for the… Show more 🔄 Process Building and Automation📊 Understand the existing process: Analyze the workflow and measure the time required for each step⚙️ Optimize the process: Identify areas to streamline and reduce inefficiencies, focusing on time reduction📈 Streamline reporting: Identify team members' issues and automate report generation to simplify workflows💻 Develop automation tools: Use programming languages to replicate and improve existing tools, reducing costs for the company🤝 Collaborate with engineering: Coordinate with the engineering team through calls to design and implement automation tools that automatically prepare and distribute data for over 400 clients to their respective distribution lists Show less

Gurgaon, India

Automation & Salesforce Management:Automation Achievements:📊 Automated Management Reports: Developed VBA code to auto-generate reports for ~ 400 clients and auto sending📈 Client Scorecards: Streamlined client scorecard generation using VBA code🌐 Web Data Tool: Created a tool to extract data from the web efficiently💰 Revenue Tracking System: Designed a process to track invoices, revenue, deferred revenue, and backlog on a bi-weekly, monthly, and yearly basis📅… Show more Automation & Salesforce Management:Automation Achievements:📊 Automated Management Reports: Developed VBA code to auto-generate reports for ~ 400 clients and auto sending📈 Client Scorecards: Streamlined client scorecard generation using VBA code🌐 Web Data Tool: Created a tool to extract data from the web efficiently💰 Revenue Tracking System: Designed a process to track invoices, revenue, deferred revenue, and backlog on a bi-weekly, monthly, and yearly basis📅 Client Activity Reporting: Implemented automated tracking for client usage notifications at 75%, 90%, and 100% completion📉 Cost and Margin Tracking: Monitored costs and margins for the Sales Director and Inside Sales Team🔍Churn/New Customer Tracking: Monitored churn and the number of new customers won and loss on a monthly basis, sharing final figures with senior managementSalesforce Management:🔒 Lead and Account Management: Protected and unprotected leads, accounts, and opportunities daily📊 Report Creation: Developed new reports within Salesforce🧹 Data Cleanup: Cleared unwanted data from Salesforce to optimize storage and enhance efficiency✍️ Referral and Agreement Creation: Created referrals and new agreements, sending them to the respective parties using DocuSign Show less

Gurgaon, India

Managed Multiple Data-Driven Projects, Including:📊 Cleaning and organizing calling data using various tools📞 Tracking monthly agent call performance with advanced Excel formulas📈 Creating management reports using Excel for actionable insights

Gurgaon, India

Handled various reports such as Client Performance Reports, Daily Sales Reports, Operational Efficiency Reports, KPI Dashboards, Revenue Analysis, Forecast Accuracy Reports, and Weekly Trend Analysis.

Bachelor Of Arts - Ba, Odiya

Activities and Societies: Cricket, football and volleyball

Chatgpt, Prompt Engineering, A+

Activities and Societies: I hold a Prompt Engineering Degree from Metaleap University. My academic journey has equipped me with a solid.

Power Bi, Business Intelligence, A+

Activities and Societies: Led workshops and seminars on Power BI functionalities, data visualization best practices, and advanced.

Education record

Master Of Business Administration - Mba, Finance And Financial Management Services

Master Of Business Administration - Mba, Finance And Financial Management Services, A+