Alok Mishra Email and Phone Number

• Handling digital and enhancement Projects of LOS/LMS as assigned by Unit Head.• Liaising with team to understand Process for reengineering/enhancement and preparation of the business case to present to IT team.• Various Analysis of system to Uphold Operations Process as per agreed SLAs.• Tie-up with Vendor to develop Mobility Application and set up of data verification Unit • In the ISB Unit, 100 percent digital onboarding of JLG Customers through Mobile Application • Training and Implement the Digital Sourcing with all BCs, developed a video training module to educate them with the benefits of the resource and easy implement.• Publishing Exception reports for Operations to avoid breaching risk and compliance Guidelines • Training of BC agent & bank Staff on the basis on Business requirement.• To optimize the TAT form sourcing to disbursement doing lashing with all stake holders.

• Handling Operations and Business for North India (Haryana, Delhi, Rajasthan, Punjab, & Uttarakhand)• Digital Loan origination system – Handling a Digital project. Prepare a mobile application with the help of a vendor to the onboard customers for JLG Products.• In the North region started 100 percent digital onboarding of JLG Customers.• Training and Implementing the Digital Sourcing with all BCs, Developed a video training module to educate them with the benefits of the resource and easy implementation.• Analyze the hygiene quality of business and Handling the post disbursement of documents for all business correspondents.• Training of BC agent & bank Staff on the basis on the Business requirements.• To optimize the TAT from sourcing to disbursement doing lashing with all stakeholders.

 Established NBFC and Business Correspondence with SBI agent Model with a Sister company of save solution Pvt ltd. Works as a project head in SAVE Financial Services Pvt Ltd . Design Products suitable to market and client’s geographic requirement. Meets mortgage loan financial standards by providing ,monitoring expenditures, identifying area , implementing actions at filed . Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community; making sales calls to prospective customers Recommending Cases to put up for appraisal, Pre approval sanction, Valuation of property by valuator, Legal Opinion by Layer. Expert in new Product Design for various regions –SME and Micro loans.

 Managing a team of 51 team members - 2 District Managers, 9 Branch Managers & 40 associates and administering the lending process involved in micro credit loans, small enterprises, education & housing loans Handled relationship with different Bank – RBL , YES, IDBI, Reliance Capital in different states . Engaged in setting up 18 branches in different states - Karnataka, Maharashtra & Tamil Nadu and currently managing the operations & sales across Maharashtra and Madhya Pradesh Maintaining financial Agri-allied and SME loans portfolios for the associated banks – IDBI, Ratnakar Bank and Yes Bank and engaged in self help group (SHG) and joint liability group (JLG) loans Responsible for proper scrutinization of documents & conducting CIBIL check before loan approval & disbursement up to Rs. 50000 to the customers (rural women borrowers) for income generation and livelihood activities Coordinated with all units of the bank branches to enhance the functionality of the process and increase sales by proper liaison between operation team Implementing new methodologies and electronic finance information management organization system (eFIMO) torecord financial data and field & operations activities Responsible for managing the recruitment of Branch Sales Managers & their consultants and also involved in counselling & guiding them to attract new business for revenue growth to the organization

Management trainee (Future financial services Pvt Ltd - July 2013 – June2014)1. Worked in corporate office in Bangalore 2. Future Financial Services Limited BangaloreAnalysis expertise 1. Secondary data analysis for set the locations for business 2. Primary data Analysis for expansion select taluk and villages for working. 3. FFSL establish branches in different Locations (TN,KA)4. Business plan,Infrastrcture and potential analysis for new branches 5. Worked with different banks 6. Prepare all the formats (Loan application form and all the relevant for field level )7. Prepare video training module for SHG members.8. Implement process on the Ground level