Alok Shingala Email & Phone Number

Mumbai, Mh, In

Mumbai Area, India

As Enablement Lead / NCE in the Center Of Excellence (CoE) for Mobility, I am managing the pre-sales and solution design support as well as the design, implementation and commissioning activities for various Cisco AS Mobility engagements in the APJC. I am involved in multiple mobility engagements involving PCRF and AAA server deployments for GSM-3G, CDMA, Wi-Fi, WiMAX, Cable Broadband, ADSL and FTTX networks at operators in the region.

Mumbai Area, India

• Responsible for gathering and mapping customer requirements to BroadHop products and architecting and overseeing delivery of customer solutions.• Diameter Gx, Gy, Gx+, Sh, Rx, Gz, Ro Interfaces, Radius Accounting and Authentication, Portal Redirection and Authentication, PPPoE and DHCP Lease query based call flows• Content based and Quota based call flows and URL Filtering eg. using Cisco CSG, Cisco SCE.• Radius AAA Features and Policy Server call flows eg. using Cisco ISG, Cisco… Show more • Responsible for gathering and mapping customer requirements to BroadHop products and architecting and overseeing delivery of customer solutions.• Diameter Gx, Gy, Gx+, Sh, Rx, Gz, Ro Interfaces, Radius Accounting and Authentication, Portal Redirection and Authentication, PPPoE and DHCP Lease query based call flows• Content based and Quota based call flows and URL Filtering eg. using Cisco CSG, Cisco SCE.• Radius AAA Features and Policy Server call flows eg. using Cisco ISG, Cisco ASN-GW, Cisco SESM• Network Standards Cable - DOCSIS, CDMA, UMTS, Starent GGSN and PDSN Call Flows, Starent AAA Interface, Netsweeper URL Filtering etc• Integration and implementation based on SOAP, REST, CORBA, File based etc interfaces with systems like Clarity, Clarify, Intec, ADC Billing, Oracle Applications etc• Integration with data sources based on LDAP, SQL, DHCP Lease query, Radius AAA, memcache, mongo etc• White-list URL and Black-list URL solution using software based or Squid based solution.• Solution approach involves overcoming challenges like undocumented features and customizations and gaining knowledge on existing deployments.• Portal design and implementation based on Java, JSP, Jboss, Struts, Spring etc. Show less

One of the leading telecom operators in Belgium has introduced a new network element - Alcatel-Lucent 8650 Subscriber Data Manager – which needs to be provisioned using CORBA interface. The system recieves provisioning requests in form of ASCII files as messages in fifo. The provisioning client then decodes the requests and executes a sequence of commmands on the ngHLR through the CORBA interface. Based on the response from ngHLR, the provisioning client sends ASCII format response message over… Show more One of the leading telecom operators in Belgium has introduced a new network element - Alcatel-Lucent 8650 Subscriber Data Manager – which needs to be provisioned using CORBA interface. The system recieves provisioning requests in form of ASCII files as messages in fifo. The provisioning client then decodes the requests and executes a sequence of commmands on the ngHLR through the CORBA interface. Based on the response from ngHLR, the provisioning client sends ASCII format response message over fifo to the upstream application. We also developed a simulator for the ngHLR for test environment which includes storage, modification and retrieval of serialized objects from database or file-system. Show less

As a Domain Leader for the Telecom, Java, PPI & Mainframe disciplines for Belgium India Business Unit, my responsibilities include Staffing, Opportunity Assessment, Pre-sales, Business Development, Alliance Management,Training Management, Escalation and Collaboration. Also, in my role I have developed excellent relation with Onsite – Discipline Head, Business Leaders and Sales team – and Offshore – Geography head and collaboration with other teams. Also developed good relationship for… Show more As a Domain Leader for the Telecom, Java, PPI & Mainframe disciplines for Belgium India Business Unit, my responsibilities include Staffing, Opportunity Assessment, Pre-sales, Business Development, Alliance Management,Training Management, Escalation and Collaboration. Also, in my role I have developed excellent relation with Onsite – Discipline Head, Business Leaders and Sales team – and Offshore – Geography head and collaboration with other teams. Also developed good relationship for collaboration with leadership from other disciplines eg. EAI, Java, SAP, Peoplesoft and from other project teams Show less

Proximus is the largest mobile telecommunications operator in Belgium. * Their mediation module is implemented using Comptel Eventlink 4.x and supports various business lines eg. Voice (MCR), SMS, MMS, GPRS, WLAN, Mobile Commerce, Wireless Office, IN, VPN, Vodafone Partner Services, Voicemail etc* The mediation system is integrated with various downstream systems like Arbor Retail Billing, Arbor Wholesale Billing, INTEC Interconnect billing, Datawarehouse, Reconciliation, Call… Show more Proximus is the largest mobile telecommunications operator in Belgium. * Their mediation module is implemented using Comptel Eventlink 4.x and supports various business lines eg. Voice (MCR), SMS, MMS, GPRS, WLAN, Mobile Commerce, Wireless Office, IN, VPN, Vodafone Partner Services, Voicemail etc* The mediation system is integrated with various downstream systems like Arbor Retail Billing, Arbor Wholesale Billing, INTEC Interconnect billing, Datawarehouse, Reconciliation, Call Search, Network Monitoring, Fraud Management, Handset management, Revenue Settlement – Third Party Billing etcCapgemini performs the evolutive and corrective maintenance of their Mediation Implementation using Comptel Eventlink Mediation Software.As an Engagement Manager, my responsibilities include Task planning, Team utilization, meeting delivery commitment, CMM Level 5 Compliance, generation and presentation of Senior Management Reports, Supplier Management and Recruitment and training and transition management of resources. My key achievements include:• Proactive approach, priority based task planning, crisis situation handling appreciated by client• Built an excellent team with the right blend of team-spirit, hard-work, technical expertice, openness to criticism, keenness to acquire new skills, motivation etc• CMMi ver1.2 implementation and definition of KPI targets and improvement goalsAs a Senior Analyst, I have deep understanding of the business rules and apply it to perform impact assessment, requirement specification etc for change requests. Show less

• As the technical bid manager I was responsible to prepare the scope, estimation – FP, WBS and LOC, team organization, project approach and other delivery parts and technical aspects of the Comptel Upgrade Bid at Proximus and to present the technical solution directly to client at Belgium.• As offshore factory manager, I managed the Set-up of Lab environment and Execution of the Upgrade project right from initiation phase with 8 FTE.• Experience in negotiating and forging partnership… Show more • As the technical bid manager I was responsible to prepare the scope, estimation – FP, WBS and LOC, team organization, project approach and other delivery parts and technical aspects of the Comptel Upgrade Bid at Proximus and to present the technical solution directly to client at Belgium.• As offshore factory manager, I managed the Set-up of Lab environment and Execution of the Upgrade project right from initiation phase with 8 FTE.• Experience in negotiating and forging partnership with a European Telecom product company with purpose to provide training & evaluation rights to Capgemini. Show less

Client : South Western Bell, Texas, USAProject : Lightspeed - New implementation of Xacct Mediation.Role : Team LeadTeam Size : 3Duration : Dec-2005 to Feb-2006Responsibilities :* Monitor and report team and task status• I worked on implementation of new inputs and Business Lines for EMI, IPTV etc• I was responsible for monitoring and reporting team and task status, Co-ordination with various project leads and Line management

• In my new role I was given new responsibilities like: - Responsible for assignment and supervision of tasks to team members - Team lead and Technical Lead responsible for specific customization modules, end-to-end handling of specific inputs, business logic design, communication and co-ordination with other teams and client management, requirements management etc - Quality Assurance - overseeing adherence to quality standards and applicable procedures (CMM Level… Show more • In my new role I was given new responsibilities like: - Responsible for assignment and supervision of tasks to team members - Team lead and Technical Lead responsible for specific customization modules, end-to-end handling of specific inputs, business logic design, communication and co-ordination with other teams and client management, requirements management etc - Quality Assurance - overseeing adherence to quality standards and applicable procedures (CMM Level 3) in the team, review of code & design work products - Co-ordinator and SPOC for ST, UAT and production phases - Co-ordinator and trainer for onboarding of new recruits to the team• I have gained business knowledge specific to billing of Voice, Data, Fax, Multi-conferencing, Long duration, VPN, IN, GPRS, GSM, CDMA, Operator Assisted calls etc.• I have supervised and developed mediation implementation for inputs from different vendor switches like Ericsson, Siemens, Lucent, Radius, Autoplex, Nortel etc• I worked on multiple projects for major telecom companies in countries like Canada, USA, UK, Spain, France, Netherlands, Germany, Romania, Hungary, Greece, Indonesia, Taiwan, Australia etc• During this period I have enhanced my previous knowledge of Amdocs products and gained new skills on Amdocs Billing 6.0 – A&F, Amdocs Service Mediation Manager – Xacct, Amdocs Partner Manager etc• Some of the excellent projects which I worked on during this period are - New implementation of Mediation for Retail Billing System of a large Wireline operator in Canada - Multiple implementations of Mediation integrated with Amdocs Partner Manager for Wholesale and Third Party Billing for multiple Wireless operators in Europe and Asia Show less

• As part of the Mediation Competency Team, I got rare opportunity to work on some of the excellent projects like - New implementation of Mediation for Telefonica Spain using Amdocs MAF product on Mainframe platform. Implementation of business logic for IN, VPN, Data, Long Duration, MZ, QZ, DPN, S8, T2, TITO, BR, 900 International Collect calls, Gigacom etc input.- New implementation of Mediation using Enabler 4.5 and 5.5 in Telstra(Hong Kong), Excelcom(Indonesia)… Show more • As part of the Mediation Competency Team, I got rare opportunity to work on some of the excellent projects like - New implementation of Mediation for Telefonica Spain using Amdocs MAF product on Mainframe platform. Implementation of business logic for IN, VPN, Data, Long Duration, MZ, QZ, DPN, S8, T2, TITO, BR, 900 International Collect calls, Gigacom etc input.- New implementation of Mediation using Enabler 4.5 and 5.5 in Telstra(Hong Kong), Excelcom(Indonesia), FarEastone(Taiwan) etc- New implementation of Amdocs eCare system for Electronic Bill Presentment and Payment. A&F was integrated with multiple third-party billing systems to extract the invoice data and produce XML files containing invoice summary & delimited batch files containing invoice details.- Support and Change Request Management and Development from offshore for Amdocs MAF implementation at SBC-Long Distance (now at&t).• My tasks included implementation of business rules, systems programming, solution customization, implemetation of efficient algorithms, Lead design activities and supervision of small teams etc• Here I gained experience in the complete SDLC including requirement gathering and analysis, generating specifications, solution design, development and testing, ST, UAT, on-site support and production support.• My onsite assignments in Madrid (Spain), NewJersey (USA) helped me gain invaluable skills – Technical skills like UAT and Production Support, Security Compliance, Performance Benchmarking and Improvement, and Soft Skills like Client Communication and Management, Test Management, Presentation skills, Status Reporting, Onsite Coordination etc• During this period I have gained skills on Amdocs Ensemble MAF (Unix and Mainframe), Amdocs Enabler 4.x and 5.x - AFG (Acquisition, Formatting and Guiding), Amdocs eCare, Amdocs PRM – (Partner Relationship Management), Amdocs Enabler – Rating and Billing etc Show less

H.S.C, Science

Bachelor Of Engineering, Computer

Activities and Societies: IEEE, College festival volunteer - Technovate & Horizon, technology evangelist Dissertation Project: ‘eBanking’.