Alok Singh Email & Phone Number

- Financial Portfolio management (small to midsized) and Account management for investors in Mutualfunds, SIPs, Trading and Real Estate- Statistical Reporting and Maintaining Client communications- Managed my own Personal Financial Investments in Shares and Real Estate markets

Mumbai, India

-Responsible for all aspects of end-to-end Account Management. -Managing account creation and setups, Providing On boarding assistance, Maintaining Client Communications, addressing Client requests and Issue Resolutions-Performance Monitoring of accounts, running frequent Data Analysis and performance tests to improvise the Revenue potential of accounts and KPIs (A/B testing, Ad Feed tests, Design/Template tests etc), -Generating daily/weekly/monthly Revenue Reports, Managing Payouts and Charge backs-Providing Technical Assistance, manage Spam Detection, fix UI/UX/performance issues, handle Account setup related troubleshooting-Inducing and Upselling services and products to existing clients -Ensuring smooth integration of Ad Feed providers into the system-Coordinating with BDMs, Sales, Design team, Developers and RA teams to execute and facilitate ongoing tasks and projects-Managing RA Teams and delegating tasks to meet deliverable-Overseeing the Hiring, Training and Feedback processes

Mumbai

-Maintained Mid to Large Publisher Accounts (PPC Ad Revenue) and related Communications -Managed Customer Reporting and Report Automations-Calibrated Traffic monetization techniques; Manual and Auto. Worked with RTB, DSP and SSP platforms -Statistical Analysis of Accounts Performance through various tests [A/B testing, Usability, Multivariate] to strategize best techniques to maximum ROI-Operated with SQL, MS Excel, DBMS and FTP for Uploading and Generating Reports

Mumbai Area, India

-Lead teams of Research Analysts and Quality Analysts-Managed Task Delegation, Resource Allocation, Designing and Inducing new Processes-Performed various Ad Placement tests, Template Design tests, SEO/SEM strategy tests to maximize Accounts revenue through Ads-Conducted Interviews and Supervised the Training of newly hired RAs-Helped Appraisals, Employee Evaluations and Feedback processes of RAs-Accountable for meeting set KPIs on Publisher Accounts through DM and by Keyword Optimization on their WebPages-Data analysis and and Report generation-Responsible for planning and utilizing the resources for various projects.

Mumbai Area, India

-Lead a team of Research Analysts to constantly improve upon their methods to monetize client’s web portfolio.-Responsible for creating, maintaining and improving evaluation processes for optimization quality; through tests and feedbacks.-Define and streamline processes and metrics for optimization and account monitoring; to improve productivity and quality of all Research Analysts.-Conduct monthly evaluation/feedback processes for the tasks performed by Research Analysts.-Created and documented training material to improve the optimization process.-Assisting Team Leads with additional operations and management assignments.-Monitoring and enforcement of acceptable usage policies in cases of system abuse, illegal usage or misrepresentation.

Mumbai Area, India

-Lead a team of Research Analysts to constantly improve upon their methods to monetize client’s web portfolio.-Responsible for creating, maintaining and improving evaluation processes for optimization quality; through tests and feedbacks.-Define and streamline processes and metrics for optimization and account monitoring; to improve productivity and quality of all Research Analysts.-Conduct monthly evaluation/feedback processes for the tasks performed by Research Analysts.-Created and documented training material to improve the optimization process.-Assisting Team Leads with additional operations and management assignments.-Monitoring and enforcement of acceptable usage policies in cases of system abuse, illegal usage or misrepresentation.

Mumbai Area, India

-Regulate PPC ads on publisher domains to maximize ROI for advertisers and calibrate domains content to meet and exceed Publishers satisfaction.-Manage some of the largest Domain Registrar accounts and enhance it's performance by ensuring continuous improvement.-Cooperated with Business Development Specialists to facilitate maximization of revenue.-Supervise and help Research Analysts. Conduct idea pools and forward any irregularity or suggestions.-Exposure to and experience with major Ad Tech tools and platforms.

Mumbai Area, India

-Analyse and manage customer's Domain Portfolios parked with Skenzo to maximize revenue generation.-Monetize domain names through ad placements after a thorough research based on its statistics and through investigation of relevant web content.-Monitor and measure the content-quality and performance of Domain Portfolios.-Constant learning of concepts in relevance with Online Advertising.-Worked with Yahoo Publisher Network and Google Adword/AdSense.

Goregaon

As a personal endeavour i initiated and managed all the associated operations at Unitel genz [BPO]Registration and licensing.Setting up the office premises.Recruitment, Staffing and interviews.Lead acquisition and conversion planning. Website setup and management.Vendor management.Sales Operation.Product management.Business development.

Bachelor'S Degree, Computer Science

Bachelor’S Degree, Information Technology