Assistant Account Manager
• Processed incoming service requests in a timely manner.• Filed documents using established processes and procedures.• Created spreadsheets, letters, forms, and other documents.• Sorted and distributed incoming mail, faxes, and emails.• Provided administrative support to the account management team.• Answered general phone inquiries using a professional and courteous manner.• Directed phone inquiries to appropriate staff members.• Assisted with special projects and assignments as needed.