John Zyrell Rosal Email & Phone Number

I specialize in assisting business and client store owners with API integration to Gelato Print on Demand services. I guide them through integrating their eCommerce platforms (Etsy, Amazon, Shopify, TikTok, etc.) with Gelato's API, providing personalized technical assistance, troubleshooting integration issues, and ensuring seamless connectivity. Leveraging my expertise in API management and eCommerce platforms, I facilitate efficient integration, enhancing store owners' ability to offer print-on-demand products to their customers.

I provide advanced support for Alexa devices, Amazon hardware, and Ring cameras. My duties include troubleshooting complex issues, delivering detailed product information, and ensuring exceptional customer service. Collaborating with Tier 1 support, I efficiently resolve escalations, leveraging my technical proficiency and communication skills for seamless experiences. My expertise in Amazon devices consistently boosts customer satisfaction. Additionally, I've handled game support for Amazon Games titles like Lost Ark and New World, focusing on improvements and bug fixes.