Alfred Long Email & Phone Number

New York, NY, US

New York City Metropolitan Area

• Resolved UPC/EAN and Carton Discrepancies in SAP/SOVIA
• On-boarding and Staging of Apple Devices in Mobile Iron
• Managed accounts & permissions in AD, SAP, EEAM,SOVIA
• Imaged & staged Toshiba POS hardware and equipment for new or existing store locations
• Resolved XStore POS issues remotely and/or onsite
• Maintained Adyen Payment terminals

New Jersey, USA

-Facilitated products pipeline for each stage of development life cycle. -Led QA efforts through documentation and testing procedures-Performed code review for consistency of SOC-Debugged and eliminated software defects and issues-Managed remote team of developers, artist, and audio engineers.-Maintained project task and deadlines-Promoted transparency and.

Greater New York City Area

-Maintained open and effective communications with project teams to increase productivity. - Deployed builds and updates to Test Environment systems-Developed tool-assisted applications to streamline system configurations. -Coded and maintained batch files and scripts.-Wrote and maintained basic SQL queries-Coordinated remotely with onsite technician to.

Greater New York City Area

-Created, edited, and updated project manuals and technical documentation used by the entire QA team. -Analyzed project requirements to find bugs and eliminate issues within a timely manner. -Promoted the company in maintaining a work environment focused on quality, communication, collaboration, integration, and teamwork. -Checked programs for usability.

1 Huntington Quadrangle, Melville, NY 11747

· Introduced Agile Methodology to small development team· Worked as scrum Master for the development team· Help guide team first project integrating OCR software into company· Coded C# scripts in OCR software· Create tools to automate manual tasks· Maintained and documented development process· Maintained and reviewed code with GIT

Greenvale, NY

• Execute planned hardware/software installations and projects
• Stage installation drives
• Follow Image documentation and complete all required testing and checklist
• Follow-up on installations completed
• Demonstrated a basic understanding of products, related technologies and the implementation process
• Maintain related documentation and develop ideas for continuous process improvement

North Bergen, NJ

• Provide first level support to store and corporate employees
• Trouble shoot Technical issues in Citrix and AS/400
• Investigate and resolve Epicor and Micros Point Of Sale issues at store level
• Create network ID’s in Active Directory
• Process terminations in Active Directory and applications
• Reset Passwords in Active Directory and applications

Orlando, Florida

• Provided customer service
• Received & processed shipments
• Daily opening and closing of store
• Conducted associates sales performance and reviews

Winter Park, Florida

• Provided customer service
• Processed bank transactions
• Complied with all operational, security and control policies and procedures
• Promoted and sold bank services

Associate Of Science - As, Computer Science

English Language And Literature, General