Responsible Branch Office of Guanajuato Logistics Center, Sales Management as well as strategic planning and business development to grow the sales in BJX.Activites:• Identifies market demand for new land services & marine in alignment with Sales.• Provides input on service elements.• SEA Expert contact to accompany Sales to customers and support Sales in developing customer prioritization lists.• Supports in solution design.• Drives network development from country perspective initiates new direct services, manages utilization.• Supports in execution of global/regional FCL/LCL/truck´s commercial strategy and supports in development and execution of local commercial strategy in country.• Terminal Ports Management and Strategy.• Manages/develops truck´s network connections of countries, initiates new services/campaigns with Sales, reviews box utilization, reviews local land/marine specific suppliers.• Defines new standard service elements ( new value added services possibilities in, new direct trucking connection, etc.)• Undertakes and is responsible for all analysis and definition of local actions or the initiation , growth and profitability, connecting to the country profitability of all offerts.• Sales Manegement of Guanajuato branch.• Responsible for zone BJX development.• Managing and coordinating all sales activities.• Creation and implementation of a Sales Development System.• Responsible for relationship management and developing contacts with main carriers marine.• Responsibility for the achievement of annual regional targets.

Meet critical deadlines to secure delivery's departure and arrival per customer's requirements. Customized major export cargoes that requires special handling and delivery.- Ensure shipments comply with US export regulations.- Certify that shipments are processed under customer's contract and Incoterms are well applied.- Certified International Maritime Dangerous Goods (IMDG) and Air Specialist (IATA).- Negotiate quotes with suppliers to maximize company's profitability.- Leading and motivating staff of 5 people to do more and better.- Managing all operational and management activities for Nippon clients.- Coordination and organization about all logistic needs such as import procedures, warehousing and delivery at facilities- Extensive ocean export experience for international special projects.- Ensuring operational excellence in end-to-end service deliveries to final destination.- Day-to-day relationship management with transport and logistic suppliers.- Coordination of all customer needs in order to ensure consistent and high level service quality and customer satisfaction at Special Projects Department.- Certified International Maritime Dangerous Goods specialist.- Coordinate with shippers, truckers, steamship lines and global offices for the export of shipments. - Arrange collection, booking, BOLs, invoices, and export declarations (EEI).- Connect with vendor, shipper, client, carrier, and overseas offices throughout the shipment process.- Negotiate cost-effective rates to ensure maximum profitability- Choose proper routing appropriate to customer’s needs.- Review system daily to ensure shipments have no issues.- Report significant operation disputes, discrepancies, or issues to Supervisor.- Participate in quotes for overseas offices.

Customer Service CareResponsible for /sea/truck traffic, export & import. Responsible for the Customer Service deparment Branch Manzanillo, MX.Control and improvement for our customer service department.Manage Warranties for Custom Broker´sManage with key suppliers new terms of ordering and purchase.Communicated with clients in Mexico. Received import and export documentation from clients.Assisted in export materials and documents preparation.Assited in import-export operations.Hired to full-time position.Gate in & Gate Out control, collecting and Logistics for your importer / ExportLogistics and reviewing all annex and information uploaded into the System.Inventory and control for temporary import items.Weekly review and follow up with ISO documents and KPI´s.Supplier evaluation and development for our services and new developments.Direct contact with customers and distributors to negotiate deadlines,and unsalable, along with a QA process that will allow every part of the team to take their proper responsibilities.Direct collaboration with other departments for new product developments and KPI´s.Demurrages Control DepartmentThe implementation of a new department within the organization focused on the control of demourrages, improving the management of the statements with suppliers, time billing to customers and revenue recognition.