Alonso Rivera Email & Phone Number

Greater Los Angeles Area

Cerritos

• Support your assigned territory sales reps with information to successfully negotiate and close new business.• Work together with team members to ensure the smooth operation of day-to-day business within the department and throughout the company. Providing back-up support, advice, guidance and support to other team members as needed.• Build up expert level knowledge of the sales process, ordering process, product information and configuration and systems used daily by the sales support team.•

Cerritos

 Successfully acquires new customer relationships and services through retention, cold calling and prospecting Scheduling service appointments for trouble calls and/or service changes Conduct regular reviews of business performance, promotion strategies and new services Work with clients as well as internal departments to address customer concerns in effort to retain the customer and renew their service  Achieving a monthly quota for data, phone and video service

Torrance

 Successfully sold telecom products within a high volume inbound sales channel Qualified address serviceability using Time Warner Cable propriety software and processes  Designed customized telecommunications packages to suit the needs of the individual small business customers

Torrance

 Responsible for high calls with business customers on their billing or service questions