Alonso Serna Email & Phone Number

Clinton, North Carolina, United States

Clinton, North Carolina

• Devised, deployed and monitored processes to boost long-term business success and increase profit levels 300%.
• Monitored processes and procedures, making sure that all met compliance regulations.
• Put together realistic budgets based upon costs and fees for effectively operating business.
• Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs.
• Input income and expense details into Microsoft Excel to track business finances and address variances.

Wilmington, North Carolina, United States

• Maintained optimal financial controls by securing funds and making accurate transactions.
• Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
• Managed customer referrals to help financial services team members capitalize on sales changes.
• Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
• Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

Clinton, NC

• Processed payroll and calculated deductions by accurately using Mobile Farmware to secure payment traceabilities.
• Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
• Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Mobile Farmware and Microsoft Office.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.
• Maintained employee confidence and protected payroll operations by keeping information confidential.

Clinton, North Carolina

• Worked with agriculture customers to understand requirements and provide exceptional labor service.
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
• Managed quality assurance program including on site evaluations, internal audits and customer surveys.

Bachelor Of Business Administration - Bba, Accounting

• Recipient of Scott-Ellis Scholarship

Associate'S, Business Administration

I was a student to Sampson Early College High School. The school allows students to work on their Associate's degree along with high.