Alonzo Cole Email and Phone Number

Reliant Group is a multi-divisional company with many diverse product and service offerings for their clients. My role with Reliant involves maintaining and strengthening current vendor relationships, onboarding new vendors as needed to service our customers, and negotiating on behalf of the company special pricing and other contracts with these vendors for the company. I also develop company processes for both the development and execution of contract furniture sales and services. I work with the outside sales team to teach, train and support their efforts to close contract furniture opportunities including assisting them in working through large sales opportunities and complex account management. I maintain my own book of business cultivated over 22 years in the contract furniture industry. I have the opportunity to work with our corporate team in working with large house accounts as needed to facilitate contract furniture projects and in working with the other divisions of the company in pulling together successful and profitable opportunities to promote sales of all our products and services across divisions to maximize the best value for our customers. I am also tasked with working on special projects of all types and situations as needed for the company

I was responsible for new business development through a complex and demanding sales process to help lead clients through the purchasing process from start to finish. I was trained and engaged in effective consultative sales efforts to identify customers needs and challenges and work with them to create meaningful solutions for each unique situation. I was tasked with being a team leader who managed company personnel from several different disciplines to drive to successful results in the sales process and throughout project execution. I was able to drive projects that were extremely profitable in all facets by utilizing available resources effectively and implementing creativity in managing those resources. I created new business leads and relationships through internal and external business networking activities.

I was responsible for all day to day operations of every department of the company including purchasing, customer service, production, sales, project management, and operations. I created and implemented all company purchasing policies, ordering, and order tracking systems, technology initiatives and web activities for the company. I represented the company in all contract negotiations, civic, community, and charitable commitments, conflict resolutions, and employee issues. I managed all levels of employees including office and support staff, sales professionals, and temporary laborers.

I was responsible for overseeing the general management of the daily operations of all departments and reporting details, needs, and recommendations to the owner as needed in each of these departments. I worked with the finance department to creates reports and assist with decisions to help the company reach its financial goals, worked on building customer accounts through leveraging house accounts, assisted the sales team in developing new business and executing those projects. I coordinated the production staff, made new hires, and took care of employee issues as needed. I met with the owner regularly to establish company policies, build market strategy, execute efforts to promote the company's goals and plans in the market.

I was tasked with coordinating all projects that came in from sales to guide them from sales closure to project completion including guiding the project through the purchasing process, ensure projects were installed correctly, dealing with punchlists, and moving the project to finance for invoicing. I was tasked with working with our vendor partners to ensure needed products arrived on time for installation. I planned and executed the delivery schedule and built processes for production workers to use to effectively execute, report, and manage their workloads. I worked with temporary agencies to manage additional labor resources as needed to help complete projects. I was given full responsibility for all production related efforts for the company and reported directly to the owner as needed.