Alonzo Davis Email & Phone Number

Greenville, Sc, Us

Implemented Salesforce Orgs over the full project cycle using several features within salesforce and sales cloud resulting in increasing productivity by over 25%Configured Salesforce environment on various topics including fields, page layouts, flows, workflows to meet business requirements.Developed custom objects, fields, formulas, validation rules, flows, and process builder workflows. Trained end users on completed projects addressing inquiries and troubleshooting.Designed supporting documentation for long term training including manuals and video instruction videosSuccessfully managed a team of 5 Salesforce administrators, leading to a decrease in project production time by over 30%.Implemented automated processes that reduced manual data entry by 75%, saving the team 20 hours per week.Led the migration of 100+ users to Salesforce Lightning Experience and other data and metadata using best practices for import, export, update, delete and data migration Used communication skills while working collaboratively with stakeholders for discovery, requirements gathering, solution design, and project planning on many complex projectsCreated and maintained reports and dashboards to provide insights for decision-making Developed written documentation for end user training materials and knowledge articles.

Configured Salesforce environment on various topics including fields, page layouts, flows, workflows to meet business requirements.Developed custom objects, fields, formulas, validation rules, flows, and process builder workflows.Designed and implemented a new automation tools for tracking donations and correspondence with clients which improved data collection and customer successDeveloped flow and other automation tools within salesforce platform while also considering security design parametersCollaborated with outside consultants to help with third party apps: stripe and docusign.Created and maintained reports and dashboards to provide insights for decision-making Developed reports, dashboards, and processes to continuously monitor data quality, integrity, and analytics reducing duplicate accounts by 20%.

Configured Salesforce environment on various topics including fields, page layouts, flows, workflows to meet business requirements.Developed custom objects, fields, formulas, validation rules, flows, and process builder workflows.Developed Salesforce and mobile app to support features that will allow notifications for members of weekly events.Trained end users on completed projects addressing inquiries and troubleshooting. Designed supporting documentation for long term training including manuals and video instruction videos.Additional Topics Covered: Lightning app builder, security, users, user profiles, permission sets, data security, validation rules, licenses, custom objects, fields, formulas, validation rules, flows, and process builder workflows.Created and maintained reports and dashboards to provide insights for decision-making

Configured Salesforce environment on various topics including fields, page layouts, flows, workflows to meet business requirements.Developed custom objects, fields, formulas, validation rules, flows, and process builder workflows.Customized Salesforce to become familiar with all features of being an administrator. Additional Topics Covered: Lightning app builder, security, users, user profiles, permission sets, data security, validation rules, licenses, custom objects, fields, formulas, validation rules, flows, and process builder workflows. Created and maintained reports and dashboards to provide insights for decision-making

Education record

Salesforce

Bachelor Of Science - Bs, Chemical Engineering