In my role as a Leasing Consultant at FPI Management in Sacramento County, I focused on enhancing efficiency and providing exceptional customer service. By implementing streamlined schedules for quick processing of applications, unit turns, and maintenance requests, I was able to improve the leasing processes at a large multi-family property. I’m excited to progress in the world of property management!

As the a freelance Marketing Specialist, I worked with Roussos Construction to establish new marketing strategies that generate new, lucrative partnerships within the multi-family property market. My responsibilities included:Partnership Building: I lead initiatives to create lasting relationships with property managers, aligning our services with their needs for mutual benefit.Market Insight: I analyze market trends and competitor strategies to identify opportunities for growth and differentiation.Team Development: I am responsible for recruiting a marketing team that will drive our vision and objectives forward.Client Relations: Through networking, meetings, and social engagements, I aim to broaden our client base and foster new business opportunities.Strategy Execution: I craft and implement marketing strategies that effectively showcase our strengths to enhance our market position.Although it was short term, I’m glad to have helped navigate new opportunities to increase sales, establish beneficial partnerships, and rekindle relationships with former accounts. My goals was to produce results and play a role in maintaining Roussos Construction’s reputation as NorCal's leading general contractor for multi-family properties.

▪ Instrumental in the launch of a secondary location, expanding services for clients.▪ Reimagined sales strategies, leading to substantial growth.▪ Established eco-friendly partnerships, appealing to a growing eco-conscious clientele.▪ Managed hiring and training initiatives, driving operational efficiency.▪ Led daily operations, task allocation, and conflict resolution to foster a cohesive work environment.▪ Consistently managed 20-30 unique monthly case arrangements, ensuring unparalleled attention to detail.

▪ Led Operational and mechanical responsibilities, streamlining client services.▪ Stimulated sales by expanding merchant accounts and diversifying merchandise. ▪ Managed both pre-paid and at-need accounts with a focus on client satisfaction. ▪ Innovated service offerings, resulting in increased revenue.▪ Monitored customer reviews, ensuring prompt and effective resolutions.

▪ Mastered state-regulated online systems to ensure compliance.▪ Managed after-hours client communication, addressing inquiries and requests.▪ Oversaw client information processing, service coordination, and contract finalization. ▪ Improved organizational processes, enhancing file accessibility.