• Overseeing product development phases from conception through launch by being a close interface to customers and analysing customer needs in telecom industry. • Headed development and integration of “Element Management System” on a telecom operator’s PCRF to 5G PCF replacement project from virtualization to FCAPS functionalities. • Launched SYNERGY SaaS product and recognized for TM Forum’s Excellence Award 2021 Finalist in the Autonomous Operations category. The product enables management of thousands of network infrastructure devices from multiple vendors to optimize CAPEX/OPEX. • Represented the company to inform customers on product initiation and roadmap.• Collected and implemented 20% more ideas from customers.

• Generated 4 new B2B clients from telecommunication and energy sectors.• Boosted profitability by 30% through strategic planning and positioning.• Organized POCs in Egypt, Saudi Arabia and Portugal. • Developed use cases for IoT products and planned integration process as per required protocols and cloud infrastructure.

• Budget management over €100M per annum covering network investment (CAPEX), maintenance and energy costs (OPEX).• Reporting to C-level executives on progress and results.• People management, 13 direct reports, cross functional teams and agile teams.• Directed deployment of 4.200 new 2G/3G cell-sites and 1.600 LTE cell-sites in 2 years.• Generated 10% OPEX savings in network maintenance cost by restructuring field operations.• Maximized network energy efficiency and achieved 7% OPEX savings in energy cost.• Recognized for “Project with Highest Absolute Saving” by transforming equipment repair & return process and generated € 7M savings.• Organized regional teams to comply with corporate responsibilities like sustainable network operations, green sites, network energy consumption policy, health & safety and due diligence requirements.

• Re-engineered deep statistical analysis of network performance KPIs, technical queries on KPI formulae and consistency of the data. • People management, 5 engineers • Reported radio access network domain KPIs accurately to Vodafone Group and ICTA (BTK). • Introduced service scope and SLA criteria for RAN vendor contracts, monitored all metrics and OLA/SLA.

• Headed implementation of decision support systems, umbrella fault management and ticketing systems for multiple vendor OSS.• Implemented interoperability tests, new release and feature tests and rollout of new radio network software with Huawei, Nokia and Motorola.• Organized acceptance process for network performance projects.• Defined alarms, severity levels and SLA/KPIs for radio network.