Making your work easier and Mondays better.My day-to-day:Take ownership of clients onboarding, implementation projects. Understand their needs and ensure their success with monday.comAct as a project manager to ensure timelines are metLead online consultations, and one-on-one demos to educate customers on the features of monday.comSkills:Ability to clearly articulate technical topics to a non-technical audiencePositive attitude, empathy, and high energyStrong customer-facing and presentation skills with the ability to establish credibility with executives

Role: Navigate the Spark business, delegate and drive results effectively to help the team to reach targets. Started as a Client Delegate for Key Corporate team in Auckland, then Franchise and Affiliates Customer Associate for all of New Zealand, then Customer Associate for Unit 1 and now for the Client Office Team. ― Educating our clients on self-service portals ― Compiling Contracts and Variations, make sure we are delivering outcomes as per the agreements and ITIL― Running whole of business pricing analysis, presenting Quarterly Reviews ― Solving Billing Queries and Disputes― Event Management for client conferences― Project Management for customer transition / Service DeliveryAchievements: ― Performed highly detailed customers analysis and found a massive lost revenue due to ceased billing― Lead the project to organise and cover all mobile and roaming costs for the Customers charity trip England-Mongolia

TalentHub is a SaaS recruitment solution that helps redefine how professionals get their next position. It challenges the standard concept & allows companies to apply to candidates versus the other way around. Users are anonymous allowing them to engage only with the recruiters they like (and roles they’re personally best suited for) creating more accurate communication & confirming the best fit at the outset which saves both parties valuable time & money. This project was created to help passively looking candidates explore new opportunities & the recruitment industry to better source & screen optimum applicants.Responsibilities:• Devising and implementing strategy for meeting sales targets• Establishing and building client relationships• Implementing work processes to maximise contact opportunities• Developing marketing ideas from development to execution• Periodical analysis and reporting of business performance as required• Providing post-sales customer supportAchievements:• Increased weekly growth of customer database• Identified and pursued new sales opportunities• Created client tracking system that allowed to analyse ongoing customer usage

Responsibilities:• Assisting the Marketing Manager with promotional material (wholesale marketing strategy)• Sales order processing, logistics, quality assurance (MYOB)• Liaising with freight companies for distribution around New Zealand• Assisted the Warehouse Manager with order management• General office administrationAchievements:• Developed and implemented medicine database• Created and maintained the inventory database• Empowered new employees by providing training and support

Strong background in sales and international trade.I am now looking for a new challenge where I can use the skills gained throughout my career.I have strong negotiation skills with the great ability to build rapport with internal and external stakeholders.I am a dynamic individual who enjoys an ever changing work environment.

Responsibilities:• Analysed and calculated freight options• Documentation and management of customers in LA• Conducted the analysis of market and competitor trends• Product documentations through SAP• Development of priority market strategyAchievements:• Exceeded monthly and annual KPIs• Assisted and worked through the implementation of SAP Enterprise• Trained new staff members and internship students

Responsibilities:• Provided account management for around 30 customers of Ukrainian Metal Processing Industry• Conducted win-win negotiations with customers to close the deal• Provided after-sales service to ensure ongoing customer loyalty• Administrated the consulting project, which was done for Metinvest by BCG• Participated in Senior Management weekly meetings (and took minutes)Achievements:• Was promoted to Metinvest-International as Account Manager for Latin America• Was promoted to administrate the consulting project by BCG• Passed the exam on the knowledge of metallurgical process and technical requirements to the steel products

Responsibilities:• Dealing with customers, maintaining long-term loyalty• Client management in terms of payment and delivery• Administrative support• Preparing primary accounting documents• Re-registration of the company

Responsibilities:• Provided assistance in customs documents preparation • Quality assurance to meet the requirements of national customs authorities• Office administration