Al Peacock Email & Phone Number

Bentonville, Arkansas, Us

Lead engineers using Infrastructure as Code (IaC), DevOPs and automation to manage compute environment for over 100,000 servers worldwide, where 56 million items are sold on a holiday at 1000 transactions per second.• Lead, grow and support team of engineers that build tools and processes for automation, provisioning, monitoring, alerting, L2/L3 support of systems at scale using agile processes.• Lead strategy, development, automation, and implementation for continuous improvement of the Walmart retail stores Linux server infrastructure environment.

San Mateo, California, Us

Hands-on Infrastructure leader at financial based SaaS company providing an enterprise real-time and reoccurring subscription management platform for Fortune 1000 consumer-facing enterprises. Platform is the backbone of millions of payment interactions daily between merchants and their customers. Led technical teams scaling and maintaining secure, regulatory compliant, 24x7x365, over 99.99% available application platforms in Cloud and On-Premise data center infrastructure supporting over 400% year to year business growth, processing $779M+ of financial transactions yearly (and growing) and processing 1.7B+ financial transactions yearly (and growing).• Lead and grow Technology teams that keep the SaaS environments secure and accessible for our customers 24x7x365 with 99.99% (and higher) availability, while maintaining regulatory compliance including PCI and SOC.• Leading highly collaborative teams supporting AWS Cloud Infrastructure, Data Center Infrastructure and Operations; including Infrastructure architecture, Microservices, Containers (Docker/Kubernetes), Virtualization, System Administration, Network, Server infrastructure, storage, Site Reliability, asset/cost management, patching, maintenance, monitoring, automation, 24x7 incident response.• Drive researching, evaluating and implementing technology products and solutions. • Manage vendors and negotiate contracts/purchasing.• Partner with stakeholders throughout the organization, including Executive and C-level collaboration, to deliver product improvements, performance, reliability and availability of the platform.• Assess the technical layout of projects and operations setting objectives and timelines for a successful outcome.• Developed new processes with increased automation; improving stability, ability to scale and staff efficiency.• Led technology/engineering professionals for product migration from on-premise private cloud to Amazon Web Services (AWS) Cloud.

South San Francisco, California, Us

Reporting to CFO / Technical leader for Infrastructure, Operations, Corporate IT, Data Center and IT Financial management. Improved System Administration, Monitoring, Network, Server, Storage, Virtualization, Helpdesk, AV / Collaboration / VOIP / Voice technologies, Vendor Relations & Asset Management. • Department, Executive and C-level collaboration to develop short-term and long-term strategic plans, aligning business needs with IT initiatives. Ensuring internal customer and key stakeholder satisfaction.• Improved Help Desk Response time 59% by creating improved processes and effective use of technology. • Direct and manage 3rd party support and IT vendor relationships. Negotiated vendor agreements, contracts and purchases; purchases from Enterprise class vendors with up to 73% discount.• Increased scientific research and development productivity through technology implementation and improvements.• Migrated technologies and systems to cloud to improve efficiencies, decrease costs, increase collaboration, and increase productivity; included migrating on premise Exchange services to Office 365 in 8 weeks.

New York, Ny, Us

Oakland, California, Us

Santa Monica, California, Us

Richardson, Texas, Us

Comverse (now Mavenir)

Langley, Berkshire, Gb

Cendant / Galileo International (now Travelport)• Designed and developed systems to manage global networks, order processing, database systems, operations/infrastructure automation and applications. Managed infrastructure initiatives in multiple Data Centers for 24x7x365 production software applications and hardware systems; involving network resources, databases, application/web servers and migrations.• Manage/direct activities of multiple cross-functional teams of engineers, developers, system administrators and database administrators; Americas, APAC, EMEA.

Basking Ridge, Nj, Us

MCI (now Verizon)