Alper Ates Email & Phone Number

New Jersey, United States

- Designed and implemented effective Sales Cloud, Service Cloud, and Experience Cloud solutions to automate critical business processes, enhancing productivity and user experience.- Developed complex Apex code, including triggers, handlers, and batch jobs, to meet specific business requirements.- Created and configured Lightning Web Components (LWC) by structuring components with Apex and HTML, ensuring seamless integration and functionality. - Wrote test methods for all possible user scenarios, covering areas such as positive and negative test cases and edge cases.- Integrated Salesforce with various third-party applications through REST/SOAP APIs and custom Apex code, enhancing system interoperability.- Managed project tasks in Jira, tracked progress, and provided detailed reports to stakeholders, ensuring transparency and timely delivery.- Create profiles, roles and configure permissions according to organizational hierarchy requirements.- Created and customized objects, fields, record types, page layouts, and workflows based on business requirements.- Designed flows with fault paths to avoid errors, created flows with email integrations, and monitored performance for necessary adjustments.- Created and implemented reports and dashboards to enhance productivity and data analysis for the sales team, informing strategic decision-making by upper management.- Performed data migration using Data Loader, DataLoader.io, and Data Import Wizard.- Deployed code between sandboxes and production environments using change sets.

United States

- Developed and implemented numerous Apex Classes, Triggers and Test Classes to meet business requirements.- Developed and implemented custom solutions on Salesforce Sales Cloud, enhancing lead management and sales processes.- Configured and optimized Service Cloud to streamline customer support workflows and improve case resolution times.- Collaborated with cross-functional teams to gather and analyze requirements, translating business needs into technical specifications, and providing innovative solutions to address complex business challenges.- Collaborated with system architects to develop comprehensive data models, ensuring data accuracy, consistency, and adherence to industry best practices within the Salesforce platform.- Written optimized SOQL and SOSL queries in apex classes to retrieve optimized data from sObjects.- Developed Lightning Web Component (LWC) to create interactive and responsive user interfaces.- Integrated salesforce with third party systems using REST API and SOAP API.- Optimized relationship queries and DML operations to optimize performance and avoid governor limits.- Developed and implemented queueable, future methods to avoid governor limits.- Developed and implemented data archiving using Batch Apex and Scheduling.- Developed Asynchronous apex, batch jobs, lightning flows, validation rules and approvals.

United States

- Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.- Developed and implemented Flows, workflows and approval processes for opportunity and product management- Involved and interacted with various business user groups for gathering the requirements for CRM Implementation.- Designed and implemented platform enhancements including reports, dashboards and custom apps resulting in 20% increase in user adoption.- Used Jira to manage issues, track progress of tasks and to work in collaboration with the team to meet project objectives.- Manage Users, Public groups, Profiles and Roles within the salesforce CRM, this involved designating access to the applicable user within the user hierarchy.- Created Formula Fields, Validation Rules, Workflow and Approvals for the flexibility and functionality of force platform application.- Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.- Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Computer Science