Develop and execute detailed business plans to achieve predetermined sales goals and quotas in Turkey.Manage the entire sales cycle from prospecting to closing deals.Identify and convert new sales opportunities into long-term partnerships through networking.Present products to prospective clients and provide professional after-sales support to maximize customer loyalty.Maintain regular contact with clients to understand and meet their needs.Address customer complaints and resolve issues to ensure satisfaction and uphold company reputation.Negotiate agreements and maintain accurate records of sales and data.

Led an in-house BDR team for devicenow powered by Hemmersbach.Managed the Inside Sales team of B2B sales specialists across various market segments.Achieved sales targets and KPI goals assigned to the inside sales teams.Enhanced team productivity and ambition through KPI management and coaching.Participated in business planning, developed succession plans, and provided ongoing coaching.

Managed a small BDR team for Hemmersbach, focusing on sales development and customer relations.Trained the BDR team to identify and create qualified opportunities.Improved team performance through coaching and feedback.Collaborated with Events and Digital teams on field events and targeted ad campaigns.Worked with Sales Development Leadership to enhance opportunity management processes.

Led Inside Sales team for B2B sales across multiple market segments.Achieved sales targets and KPI goals for the designated inside sales teams.Enhanced team productivity and ambition through ongoing coaching and business planning.Managed inside sales pipeline, ensured forecast accuracy, and maximized margin through effective activities.Mentored the Inside Sales team and improved sales processes and documentation.

1.Sales Team Management:- Built, lead, coached and motivated a high performing SDR team across the Emerging Markets, that exceeded Sales targets Quarter on Quarter, resulting in one of the highest pipelines across the EMEA region.- Set clear performance expectations and provide ongoing feedback and performance evaluations, that lead to the team being recognised as one of the top teams in the EMEA region.- Fostered a collaborative and results-driven sales culture within the team, enabling many to grow to lead first sales presentations in their territory, and all to grow to be Senior SDRs or on the accelerated SDR growth path.2. Sales Strategy and Planning:- Collaborated with Internal and External Stakeholders to develop and implement inside sales strategies and tactics to achieve revenue goals within the Emerging Markets.- Collaborated with Enablement and Campaign Specialists to align inside sales efforts with broader sales objectives and growth.- Created and implemented regional sales campaigns that produced of Net New Logo.- Monitor and analyse sales metrics data to make data-driven decisions, and implement best practices within the team.3. Cross Market Collaboration:Collaborate with cross-functional teams within different Emerging Markets to adapt sales strategies based on regional nuances and customer preferences.4. Stakeholder Relationship Management:- Build and maintain strong relationships with internal and external stakeholders to facilitate sales growth, achieving a 200% overall growth.- Collaborate with the marketing team to generate leads and nurture relationships through the sales funnel.- Ensure SDRs maintain exceptional stakeholder and prospect relationship through continuous coaching and constructive feedback.5.Reporting and Analysis:-Generate regular reports on sales performance, forecasting, findings, recommendation and key performance indicators (KPIs).Analyse sales data to identify trends and opportunities for improvement.

-Sales Development / Customer Relations Specialist for Turkey, and Azerbaijan.1. Sales Development:- Collaborated with Internal and External Stakeholders to develop and implement inside sales strategies and tactics to achieve revenue goals within the designated Markets.- Collaborated with Enablement and Campaign Specialists to align inside sales efforts with broader sales objectives and growth.- Prospect to identify net new opportunities.- Identify, qualify and set appointments for field counterparts.- Deep understanding and research on key target accounts>- Handle project upsells and renewals as needed.2. Stakeholder Relationship Management- Work closely with Field Marketing to develop outbound call campaigns- Help progress opportunities as needed and directed with field AE.3. Cooperation with sales stakeholders- Qualify and respond to daily marketing generated leads- Help drive attendance to scheduled partner events via email and/or calls- Work closely with Account Executive field sales to identify sales targets, initiatives and penetrate new accounts- Work with Channel on outbound prospecting campaigns with partners- Communicate early and often with Marketing on strategy, lead generation, lead programs4. Continuous improve based on market challenges- Continually keep up with current storage trends, companies, news releases, and competitor news- Daily use of sales enablement tools including but not limited to Salesforce.com, Discover.org Gmail, LinkedIn, Insidesales.com- Participate monthly trainings, and ad hog trainings in order to keep up with updates on market, and competitors.

I had Sales and Customer Success position in a global outsourcing company. Hence, hereby I provide scope of some of projects I worked:2020-2021:Customer Onboarding Specialist for Alphabet, (Outsourced)· Creating merchant accounts, proceeding verification process, follow up registry and creating environment and marketing for sales team.· Supporting merchant needs to assist sales team and sales opportunities.2019-2020 Customer Success Specialist, Netflix Inc. (Outsourced)· Provide support for after sale, and tech support.· Creating sale environment for higher payment options for possible customers, and marketing activities.2018-2019 Customer Success Specialist, Supercell OY (Outsourced)· Answer customer demands, proceed troubleshooting with regarding internal protocols.2017-2018 Salesperson, Apple Online Store (Outsourced)· Marketing and performing hot sale via online communication.· Proceed customer request regarding to their demand (Order related inquiries.).· Performing follow up for possible sale opportunities.

· Getting proceed of customer suggestions and complains onTurkish Airlines or cooperatives, handle customer and create environment for the solution and possible future sale. · Proceed after sale requirements for Passengers. · Create a good airline-customer interaction · Support and sales of side products (Such as Miles and Smiles, additional fee required in and after flight enchantments).

Working as research assistance in a EU FP7 project Infogest: Pivotal assessment of the effects of bioactives on health and wellbeing. From human genoma to food industry. My responsibilities were following:Plan and Develop the Project Idea, human capital management:Setting and managing research targets and expectations, developing a detailed project plan, defining the scope of the project, understanding project risks and assigning team members to specific tasks. During project, I managed 3 bachelor degree thesis project as side project.Training or coaching of Bachelor degree students working relevant to subject.Monitor Project Progress and Set Deadlines:Planning what work needs to be done, when and who’s going to do it. making sure the work is done to the right standards of EU FP7.Making sure the project is running on time and to budget. We set quarterly report to scientific committee.Solve Issues That Arise:The first person who clients and team members turn to when something goes wrong, so it is in these professionals’ best interest to anticipate any potential hiccups before they happen. Adaptability and problem solving are key to keeping control of a project.Manage the Money:To be transparent and realistic about the cost so stakeholders are aware from the beginning how much they are likely to spend.

Food Industry.Build and maintain relationships with new and repeat customersMaintain records of all sales leads and/or customer accountsSell the company’s products or services to walk in customers

Chemistry and Instrumental Analysis Laboratories internship