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Alper Mitrani Email & Phone Number
Senior Genesys Engineer and Team Lead at Large Swiss Investment Bank
at
EPAM Systems
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Genesys Engineer and Team Lead at Large Swiss Investment Bank
Location
Schlieren, Zurich, Switzerland
Company size
Who is Alper Mitrani? Overview
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Quick answer
Alper Mitrani is listed as Senior Genesys Engineer and Team Lead at Large Swiss Investment Bank at EPAM Systems, a with 61172 employees, based in Schlieren, Zurich, Switzerland. AeroLeads shows a matched LinkedIn profile for Alper Mitrani.
Alper Mitrani previously worked as Senior Genesys Engineer/Team Lead at Large Swiss Investment Bank at Epam Systems and Genesys Operations Team Lead at Airbnb. Alper Mitrani holds Master Of Science (Ms), Electrical And Electronics Engineering, 4.0 from Southern Illinois University Edwardsville.
Company email context
Email format at EPAM Systems
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EPAM Systems
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Profile bio
About Alper Mitrani
An Electronic and Communications Engineer with a graduate degree. A reliable, articulate and hardworking individual with technical emphasis on SIP, Voip and Call Center technologies having well developed organizational skills and the ability to work independently as well as part of team
Listed skills include Genesys Gvp, Cisco Technologies, Genesys, Cisco Call Manager, and 18 others.
Current workplace
Alper Mitrani's current company
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Epam Systems
9 roles
Alper Mitrani work experience
A career timeline built from the work history available for this profile.
Senior Genesys Engineer/Team Lead At Large Swiss Investment Bank
Genesys Contact Center implementation and development Engineer/Team Lead at Large Swiss Investment Bank
Genesys Operations Team Lead
Apr 2019 - Aug 2019
Emea Genesys Engineer
May 2017 - Apr 2019
Consulting Designer
- Managed and developed projects on Finansbank Genesys Inbound Call Center Infrastructure, Finansbank Genesys Outbound Call Center Infrastructure and Finansbank Cisco UCCE Infrastructure. - Managed Reporting on Genesys and UCCE infrastructure. - Provided consultation on CRM interactions with Genesys SDKs- Managed and developed interactions between Cisco UCCE and Genesys SIP Call Center- Configured and maintained SIP Session Border Controller (SBC) infrastructure of Finansbank with Audiocodes and Sonus (NET) SBCs- Configured successfully and managed the SIP inter-working between Finansbank Call Center and various outsource Call Centers with the transfer of desired customer data- Configured and maintained RMGNetworks Wallboard system which interacts with Genesys Call Center and various databases
Jul 2010 - Apr 2017
Chief Operating Officer
Telekutu İletişim Hizmetleri
- Managed the technical team on SIP based VOIP broadband telephony network.- Managed MS SQL database associated with SIP based VOIP network.- Managed Customer Support and Marketing Departments- Handled TCP/IP, SIP and database challenges within the network.- Managed product pricing policies, local business deals and international support interactions- Handled escalated customer and retailer issues.- Prepared marketing documents and presentations.
Nov 2008 - Jul 2010
Support Engineer
- Provided support to worldwide customers on call processing issues for Application Server 5200 running on UNIX platform regarding SIP signaling, configuration and networking problems.- Fixed software bugs for customer reported issues on SIP based Application Server 5200 using Java.- Managed product Maintenance Release tests.- Trained as a Kepner-Tregoe problem solving - decision making process Coach and coached the rest of the team while they perform KT process.- Trained/Coached new hires.
Jun 2007 - Nov 2008
Technical Team Manager
Telekutu İletişim Hizmetleri
- Managed the technical team on SIP based VOIP broadband telephony network.- Worked with SQL database associated with SIP based VOIP network.- Handled TCP/IP, SIP and database challenges within the network.- Operated Nextone MSX for various applications.
Jan 2006 - Dec 2006
Graduate Assistant
Jan 2004 - Aug 2005
Team & coworkers
Colleagues at EPAM Systems
Other employees you can reach at epam.com. View company contacts for 61172 employees →
MR
Mamatha Reddy
Colleague at Epam SystemsHyderabad, Telangana, India
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НК
Николай Когдась
Colleague at Epam SystemsRussia, Russian Federation
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SD
Sagar Dasari
Colleague at Epam SystemsHyderabad, Telangana, India
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DR
Dzmitry Razdziaryshchanka
Colleague at Epam SystemsMinsk, Belarus
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VM
Vellingiri M
Colleague at Epam SystemsChennai, Tamil Nadu, India
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SP
Suryanarayanaraju Pericherla
Colleague at Epam SystemsHyderabad, Telangana, India
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AM
Avanthi Murakonda
Colleague at Epam SystemsHyderabad, Telangana, India
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JG
Julia Gorelik-Meleshko
Colleague at Epam SystemsGdańsk, Pomorskie, Poland
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MD
Mukund Desai
Colleague at Epam SystemsHyderabad, Telangana, India
View →
AL
Aliaksandr Liashkevich
Colleague at Epam SystemsWarsaw, Mazowieckie, Poland
View →
Mamatha Reddy
Colleague at Epam SystemsHyderabad, Telangana, India
View →
НК
Николай Когдась
Colleague at Epam SystemsRussia, Russian Federation
View →
SD
Sagar Dasari
Colleague at Epam SystemsHyderabad, Telangana, India
View →
DR
Dzmitry Razdziaryshchanka
Colleague at Epam SystemsMinsk, Belarus
View →
VM
Vellingiri M
Colleague at Epam SystemsChennai, Tamil Nadu, India
View →
SP
Suryanarayanaraju Pericherla
Colleague at Epam SystemsHyderabad, Telangana, India
View →
AM
Avanthi Murakonda
Colleague at Epam SystemsHyderabad, Telangana, India
View →
JG
Julia Gorelik-Meleshko
Colleague at Epam SystemsGdańsk, Pomorskie, Poland
View →
MD
Mukund Desai
Colleague at Epam SystemsHyderabad, Telangana, India
View →
AL
Aliaksandr Liashkevich
Colleague at Epam SystemsWarsaw, Mazowieckie, Poland
View →
2 education records
Alper Mitrani education
Master Of Science (Ms), Electrical And Electronics Engineering, 4.0
Bachelor Of Science (Bs), Electrical, Electronics And Communications Engineering
FAQ
Frequently asked questions about Alper Mitrani
Quick answers generated from the profile data available on this page.
What company does Alper Mitrani work for?
Alper Mitrani works for EPAM Systems.
What is Alper Mitrani's role at EPAM Systems?
Alper Mitrani is listed as Senior Genesys Engineer and Team Lead at Large Swiss Investment Bank at EPAM Systems.
Where is Alper Mitrani based?
Alper Mitrani is based in Schlieren, Zurich, Switzerland while working with EPAM Systems.
What companies has Alper Mitrani worked for?
Alper Mitrani has worked for Epam Systems, Airbnb, Ibtech A.S., Telekutu İletişim Hizmetleri, and Nortel Netas.
Who are Alper Mitrani's colleagues at EPAM Systems?
Alper Mitrani's colleagues at EPAM Systems include Mamatha Reddy, Николай Когдась, Sagar Dasari, Dzmitry Razdziaryshchanka, and Vellingiri M.
How can I contact Alper Mitrani?
You can use AeroLeads to view verified contact signals for Alper Mitrani at EPAM Systems, including work email, phone, and LinkedIn data when available.
What schools did Alper Mitrani attend?
Alper Mitrani holds Master Of Science (Ms), Electrical And Electronics Engineering, 4.0 from Southern Illinois University Edwardsville.
What skills is Alper Mitrani known for?
Alper Mitrani is listed with skills including Genesys Gvp, Cisco Technologies, Genesys, Cisco Call Manager, Voip, Cisco Cvp, Session Border Controller, and Telecommunications.
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