Alper Büyükbaş Email & Phone Number

As a Senior Customer Project Manager and Program Manager with proven success in delivering large scale integration and transformation programs & projects on time, under budget and customer satisfaction.In each project & team that I involve I had tried to built a work environment based on 3 core principles:·    Emphasize quality first, each and every time·    Put people in roles where they will succeed and feel challenged·    Build a team of well qualified individuals that can share ideas and learn from each otherHonored and rewarded several times by country and regional managers for the extraordinary performance and impact I have shown in different times and different projects in cost reduction, income and profitability increase.Gained extensive Customer Delivery experience while working in multiple countries, strong work ethics in Customer and Vendor Management relations, excellent interpersonal skills, oriented team-work style, and have earned the respect of my colleagues and customers.Comprehensive project selling, scoping and project management knowledge in telecommunication business.Domain experience on IMS , IP & Core Network ,IT Managed Service - Application Development & Modernization ,Digital Transformation ,CRM, Business Process & Workflow ManagementExpertise on (BSS/OSS domains) TMForum standards, SID, eTOM.Expertise management skills on Software Development Projects & ProgramsExpertise on Vendor Management E-TOM and ITIL based operation design, product life cycle management, recent and up-coming technologies and telco business knowledge gained in different types of systems integration projects.Deep knowledge in the life cycle of software development including architecture, design, development, test, deploy and maintenance.Deep Experience in Agile methodologies also work as three types of roles in Scrum; Development Team, Scrum Master and Product Owner.Good management and communication skills, capable of leading and motivating individuals to maximize levels of productivity, while forming cohesive team environment and building strong relationships.
Creating and delivering progress reports, requirements and other PMO methodology documentation.
Leading teams of various sizes ranging from approximately 10 to 120 resources.Adopting a proactive approach towards risk identification and monitoring;Defining, monitoring and improving KPIs;
Key experience in building & managing operations in SLA driven environment.

Listed skills include C#, Xml, Microsoft Sql Server, Pl/Sql, and 46 others.

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  European University Of Lefke

  Computer Engineering