Emin Alper Çakır Email & Phone Number

Gebze

- Gathering Finansbank Customer&CRM requirements and analysis of demands- Preparing project scope statement and business requirements documents- Test scenario designing and functional testing- Planning user acceptance tests - Monitoring process,providing support to users after production usage, solving requests and problemsProjects;FATCA (The Foreign Account Tax Compliance Act)KEP (registered electronic mail)MASAK XML integrationEmail/phone validationKKB Trade registry system integrationQNB Rebranding ProjectEnpara ŞirketimTelco billing integrityDigital Affluent Agile project (Scrum Master)Trendyol Shopping Credit integrationE-signature process for liquidation credits

Management of a team which consists of two analystsResponsible for customer acqusition business and system analysisGathering business requirements and analyses of demandsPreparing project scope and business requirements documentsTest scenario designing and functional testingUser acceptance tests planning, preparing user manualsProjects:*Fortis-TEB legal merger project- customer migration *s_matic integration*dual monitoring in eft operations

- Management of a team which consists of three staff- Fortis Rebranding project- Motion and time studies - Time stardartization studies of branch transactions - Banking authorization system control and support at development of new banking screens- Preparing job definitions, work flow documantation

- Motion and time studies - Time stardartization studies of branch transactions - Banking authorization system control and support at development of new banking screens- Preparing job definitions, work flow documantation

Developed ISO 9002 quality assurance systemPrepared standard operation procedures and job descriptions Prepared work flows and organization charts

Time and work studiesWorkload measurements

90, Industrial Engineering

Bachelor Of Science (Bs), Mathematics

Activities and Societies: Football team member for five years